Hyde Park Campus
44716 IT Services Voice & Data Net.
About the Unit
Under direct supervision, assists in supporting the IT infrastructure within the institution, including the physical network (e.g., WAN/LAN, switches, routers, cabling).
This position is a term role ending September 30, 2018, with the option to be extended annually until the expected completion date of the project, June 30, 2024.
- Performs routine IT activities to configure, maintain, and install, and connect network applications and hardware.
- Provides technical assistance in managing the institution's network. Installs, supports, and maintains local (LAN) and/or wide area networks (WAN).
- Performs analysis of software, hardware, and transmission facilities using various diagnostic tools in support of efficient network operations.
- Monitors data traffic and controls network resource performance to ensure high-quality transmission.
- Tests and analyzes network facilities including network control software, routers, switches, lines, modems, adapters, and servers.
- Installs new workstations and other devices, removes individuals from the list of authorized users, archives files, oversees password protection, and takes other security measures.
- Deductive and investigative skills to identify and diagnose complex, non-intuitive technical problems required.
- Excellent interpersonal communication skills required.
- Integrity and credibility to work with sensitive data required.
- Associates degree or equivalent work experience required.
- Bachelor's degree in Computer Science or a related field OR equivalent work experience preferred.
- Minimum one year of experience working in a network support or systems administration environment required.
- LAN/WAN support experience preferred.
Technical Knowledge or Skills:
- Basic knowledge of system monitoring and resource management required.
- Basic knowledge of network administration issues in a large and complex client campus environment required.
- Familiarity with integration and management issues in a heterogeneous computing environment consisting of Windows (NT, 2000, XP, Vista), Unix (Linux), and MAC OS/X required.
- Basic knowledge of current software protocols and Internet standards, including TCP/IP, FTP, SMTP and VPN required.
- Ability to use computers extensively for four hours or more required.
- Ability to lift 50 pounds required.
Depends on Qualification
Scheduled Weekly Hours
Job is Exempt?
Drug Test Required?
Does this position require incumbent to operate a vehicle on the job?
Health Screen Required?
Background Check Required?
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