Director of Information Systems
About the Unit
The University of Chicago is a private, non-denominational institution encompassing the undergraduate College, six professional schools (Business, Law, Divinity, Public Policy, Medicine and Social Service Administration), four graduate divisions (Biological Sciences, Humanities, Physical Sciences, and Social Sciences) and the University of Chicago Medical Center. The broader University enterprise includes Argonne National Laboratory, Fermilab, and Yerkes Observatory.
The Director of Information Systems (IS) will serve as part of the UCPG leadership team working across the organization to ensure alignment with the University of Chicago strategic, operational and financial goals and initiatives.
The Director of IS is responsible for maintaining, evaluating, and improving applications and systems designed to achieve optimal financial performance. The individual will evaluate IS developments, business requirements, activities, reports/metrics, and make plans for the development and implementation of appropriate systems to support evolving organizational needs that impact revenue cycle practices.
- Provide oversight of team responsible for the design, implementation and maintenance of new and existing applications, systems and network infrastructure
- Interprets organizational and departmental initiatives to create plans detailing the design, installation, modification, and operation of information systems.
- Prepares long- and short-range plans for application selection, software systems development, systems maintenance, production activities, and necessary support resources.
- Evaluates vendor proposals for the purchase of hardware, software, and technical services to ensure adherence to technical specifications.
- In conjunction with Information Technology Services, ensures operation and security of all servers and networks.
- Configures, installs, maintains and upgrades applications and hardware for the organization's infrastructure and for end-user devices.
Finance, Practice Plan Revenue Cycle Operations and Reporting
- Oversee revenue cycle activities impacting billing performance and provide guidance to physician practice sites, clinical departments and Central Business Office staff in order to achieve maximum revenue and customer service.
- Provide high-level analytical support to BSD leadership including project management for the revenue cycle leadership of the Faculty Group Practice (FGP) to assist in achieving the organizations financial goals.
- Work with Directors and Managers in the Central Billing Office (CBO) and the corporate Analytics Team to measure Revenue Cycle performance, identify areas of improvement, and project manage new initiatives.
- Provide analytical support and develop new dashboards for Front-End Operations, capacity and access initiatives, Provider productivity monitoring, and clinical quality initiatives in support of our provider incentive compensation plans.
Enterprise Wide Project Management
- Collaborate with Business Intelligence (IT), Revenue Cycle Systems (Epic), Corporate Management, and operational teams to maintain, develop, enhance, and implement reporting tools, metrics, and reports.
- Provide in depth analysis of physician billing and reimbursement to maximize revenue, improve cash flow and enhance financial operations.
- Provide revenue cycle analytical support to BSD finance department.
- Provide leadership and oversight to revenue cycle managers who serve as liaisons between clinical departments and the central business office.
- Lead a team of professional staff with a focus on performance, revenue enhancement, customer service and support.
- Provide leadership and oversight to Analysts responsible for production, distribution and analysis of regular/standard as well as ad hoc financial reports.
- Provide leadership that fosters the team to optimize revenue opportunities and customer support.
- Accountable for the performance and results of a team providing technical guidance to employees, colleagues and/or customers.
- Exceptional analytical skills.
- Adept communication (verbal and written) to align and inspire diverse audiences to initiate appropriate reactions and achieve stakeholder buy in.
- Create and execute compelling roadmap plan to achieve strategic initiatives.
- Leverage experience and expertise across the campus to create effective outcomes
- Recognize evolving organizational dynamics and navigate to resolution.
Education, Experience, and Certifications:
- Bachelor's degree in business, finance, information systems or related field; Master's degree in relevant field preferred.
- Extensive experience with IT Operations teams to enhance and upgrade revenue management applications.
- Extensive experience with scripting and reporting technologies to optimize revenue cycle management systems.
- Extensive experience testing and rolling out feature enhancements in revenue cycle management systems.
- Strong project management skill.
- Experience overseeing physician revenue cycle activities preferred.
Technical Knowledge or Skills:
- Epic experience strongly preferred.
- Project Management certification preferred.
- Cover Letter
Depends on Qualification
Scheduled Weekly Hours
Job is Exempt?
Drug Test Required?
Does this position require incumbent to operate a vehicle on the job?
Health Screen Required?
Background Check Required?
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