Associate Director of Member Engagement

Job description

Hyde Park Campus

59678 Enrollment And Student Advance

About the Unit
About the Coalition for Access, Affordability, and Success: The Coalition for Access, Affordability, and Success is a diverse group of more than 130 distinguished colleges and universities across the U.S. that is committed to making college a reality for all students. The Coalition was founded by a group of dedicated college administrators in 2015 with the goal to improve the college application process for students, particularly those from historically under-represented groups. Members are united in their mission to support lower-income, under-resourced, and/or first-generation students; provide responsible financial aid; and bolster students' success in college — and beyond. The Coalition's online toolkit, MyCoalition, is designed to engage students in the college application process early and easily. It is comprised of a convenient digital storage Locker, interactive Collaboration Space, and easy-to-use application, which is accepted at all member schools. The Coalition for Access, Affordability, and Success is housed at the University of Chicago (a member university) and its staff members are employed by the University of Chicago, funded by the Coalition. For more information about the Coalition, please visit

Job Information

Job Summary:

The Coalition is seeking an experienced Associate Director to provide exceptionally responsive and approachable engagement with our large, diverse, and growing group of member colleges. Under the leadership of the Executive Director, the Associate Director will have a stewardship approach to supporting colleges and universities in the Coalition. The Associate Director will provide well-coordinated, service-oriented support and engagement with the Coalition's over 130 member colleges and universities by managing established member communication channels, offering regular training opportunities for staffs of member colleges/universities, planning productive member meetings, and providing thorough orientation to new member institutions. In addition, the Associate Director will manage and support the member-nominated and Board-appointed Council of the Coalition Counselor Community (a group of educators assembled to provide direction for the Coalition's student outreach and programming, technical enhancements, and commitment to our mission).


  • Serve current and prospective member colleges/universities primary point of contact and maintain annual member communication and engagement calendar.
  • Manage recruitment, approval, and onboarding process of new member institutions.
  • Plan events for member colleges/universities, including the Annual Membership Meeting and Conference.
  • Establish avenues for member colleges to collaborate on college access and other initiatives.
  • Staff Membership Board sub-committees comprised of representatives from member colleges and universities. Under committee direction, coordinate annual elections of Board of Directors and Officers of the Board of Directors.
  • Develop annual report describing member experiences with the Coalition and demonstrating satisfaction of current members.
  • Organize the nomination, election, and orientation processes for the newly established leadership council of the Coalition Counselor Community.
  • Conduct training sessions, demonstrations, webinars to audiences varying in size and scope.

  • Ability to create high-quality deliverables for wide-scale use with accuracy and superior attention to detail
  • Demonstrated ability to independently manage long- and short-term projects and meet specific deadlines.
  • Strong customer service focus and a high level of professionalism when interacting with internal and external constituents required.
  • Creativity and ability to take ownership of projects as well as work independently on projects where limited direction might be provided.

Additional Requirements

Education, Experience and Certifications:

  • Bachelor's Degree


  • Minimum of five years of directly-related, progressively responsible experience in higher education.
  • Experience with students from under-resourced backgrounds and the diversity of college application processes is crucial.
  • A deep commitment to the mission and values of the Coalition for Access, Affordability, and Success is essential.

Technical Knowledge or Skills:
  • Ability to measure and track outcomes, and analyze data is required.
  • Familiarity with the college admissions process.
  • Significant knowledge of online resources, spreadsheet and presentation software required.
  • Proficiency in MS Office suite required.
  • Prior experience with CRMs and campaign tracking is helpful
  • Prior experience with applicant tracking systems or admissions platforms is helpful.

Working Conditions or Physical Requirements:
  • Ability and comfort with working collaboratively in a team and with multiple constituents via video conferencing and phone frequently.
  • Verbal and written communication; problem solving; reading; reasoning; confidentiality; multiple concurrent tasks; detailed work.
  • Ability to handle sensitive matters with tact and discretion; ability to prioritize work and meet deadlines; critical thinking skills; decision making skills; interpersonal skills; time management skills.
  • Occasional weekend and evening hours and local and non-local travel required.
  • This is a remote based position.

Required Documents:


Cover Letter

Professional references.

Benefit Eligibility

Pay Frequency

Pay Range
Depends on Qualification

Scheduled Weekly Hours


Job is Exempt?

Drug Test Required?

Does this position require incumbent to operate a vehicle on the job?

Health Screen Required?

Background Check Required?


Posting Date

Remove from Posting On or Before

Posting Statement:

The University of Chicago is an Affirmative Action/Equal Opportunity/Disabled/Veterans Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national or ethnic origin, age, status as an individual with a disability, protected veteran status, genetic information, or other protected classes under the law. For additional information please see the University's Notice of Nondiscrimination.

Staff Job seekers in need of a reasonable accommodation to complete the application process should call 773-702-5800 or submit a request via Applicant Inquiry Form.

The University of Chicago's Annual Security & Fire Safety Report (Report) provides information about University offices and programs that provide safety support, crime and fire statistics, emergency response and communications plans, and other policies and information. The Report can be accessed online at: Paper copies of the Report are available, upon request, from the University of Chicago Police Department, 850 E. 61st Street, Chicago, IL 60637.

Full time

About Us
The University of Chicago is an urban research university that has driven new ways of thinking since 1890. Our commitment to free and open inquiry draws inspired scholars to our global campuses, where ideas are born that challenge and change the world.

We empower individuals to challenge conventional thinking in pursuit of original ideas. Students in the College develop critical, analytic, and writing skills in our rigorous, interdisciplinary core curriculum. Through graduate programs, students test their ideas with UChicago scholars, and become the next generation of leaders in academia, industry, nonprofits, and government.

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Job No:
Posted: 2/21/2018
Application Due: 3/16/2018
Work Type: