Student Accounts Specialist
Student Accounts Specialist
Posting Number: R0000935
Location: Salem Campus
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Please read the following carefully before beginning the online application process.
To be considered for employment at Willamette University, please complete our online employment application. Your application and all required attachments -- listed at the bottom of the page -- must be submitted for each individual job post that you are interested in applying for. If there is an application deadline, please ensure that your application is submitted by the deadline. Once you submit your application you will not be able to edit your application.
Position Summary:Serves as cashier for the University & provides backup to Student Accounts office.
Nature of Responsibilities
Assisting students, parents and others with student account related questions
Assisting with term billing and the downloading & filing of monthly statements
Evaluating accounts for billing errors and making appropriate corrections
Performing collection of balances due on student accounts
Collaborating with departments on campus to ensure the posting of fees and charges
Setting up and maintaining payment plans
Creating billing and payment codes
Assisting with sponsor billing
Assisting with the processing of fees and holds on delinquent accounts
Performing backup responsibilities for the Director of Student Accounts and the cashier in their absences
Performing various tasks related to student loan programs
Processing and disbursing refunds to students and parents
Ordering supplies for the Student Accounts office
Assist in maintaining Student Accounts pages on the University website
Performing other duties as assigned
Education and Experience
Education: High school diploma or equivalency required. Two years of college with coursework in accounting, finance, and Microsoft Excel preferred.
Experience: Minimum of three years of accounts receivables or equivalent experience required; additional years of experience preferred. Previous experience in handling cash a preferred.
Candidates must have:
Strong written and oral communication, interpersonal and customer service skills.
Ability to patiently, diplomatically and professionally respond to and diffuse challenging customer situations.
Strong proficiency with technology, especially Microsoft Excel. Ability to quickly learn new computer skills is essential.
Strong analytical and problem-solving skills
Strong organizational skills and have the ability to meet deadlines and balance competing priorities.
Strong attention to detail
Excellent record keeping and file maintenance skills
Ability to work independently as well as to establish and maintain harmonious relations with staff, faculty, students, and parents
- Two years of college with course work in accounting, bookkeeping, and Microsoft Excel (or equivalent education/training)
- Additional years of experience
- Cash handling or banking experience
- Higher education experience
TYPICAL WORK SCHEDULE:
Monday-Friday, 8am to 5pm
PHYSICAL DEMANDS & WORKING CONDITIONS:
Typical work is performed indoors in a normal office environment.
You will need to upload the following two documents as part of your application materials:
- Cover letter addressing the required/desired qualifications and presenting any other applicant characteristics which deserve emphasis
- Current Resume
Incomplete applications will not be considered.
Apply online at https://willamette.wd1.myworkdayjobs.com/en-US/willametteuniversityjobs/job/Salem-Campus/Student-Accounts-Specialist_R0000935-1
Believing that diversity contributes to academic excellence and to rich and rewarding communities, WU is committed to recruiting and retaining a diverse faculty, staff and student body. We seek candidates, particularly those from historically under-represented groups, whose work furthers diversity and who bring to campus varied experiences, perspectives and backgrounds.