Assistant Director, Graduate Student Services

Location
Denver, Colorado, USA
Salary
Negotiable
Posted
Feb 19, 2018
Ref
000193
Contact
University of
Executive Administration Jobs
C-Level & Executive Directors
Position Type
Alt-Ac & Post-Ac
Institution Type
Four-Year Institution

Essential Functions

ADVISING:

  • Provide academic advising services for graduate business students at the Daniels College of Business.
  • Ensure all students are informed of relevant academic and administration information in a timely manner.
  • Respond to student concerns and issues regarding course schedules, degree completion and/or registration procedures utilizing strong problem-solving skills to meet student needs.

POLICY/PROCEDURE:

  • Assist Graduate Student Services team with academic processes including graduation certifications, preliminary graduation reviews, course substitutions and transfer credit evaluation, course scheduling, extensions and petitions to various academic units and academic deficiency notification.
  • Assure compliance with Accreditation, DU and Daniels academic standards.

PROGRAM MANAGEMENT:

  • As part of the student services team, this position will help to design, manage, coordinate, plan and execute student services activities for graduate students as needed.
  • This will include communication to stakeholders, development of necessary printed materials and management of overall execution of activities related to student services.
  • Manage and support finances and contracts related to the operational and logistical delivery of student services programs.
  • Analyze budget to ensure the unit stays within designated budget allotments.
  • Develop assessment tools to evaluate programs, offerings and delivery of activities.
  • Provide leadership in working with Associate/Assistant Deans, departmental chairs, University offices, staff and faculty to ensure a seamless experience for students.

STRATEGY:

  • Serve on campus or college committees as requested.
  • Participate in strategic planning, development and management process in support of Graduate Academic Services.

MANAGEMENT:

  • Manage Graduate Assistants, and third party vendors to provide exceptional service and activities.

OTHER:

  • Perform other duties as assigned by the Director of Graduate Academic Services.
  • Serve on campus or college committees as requested. Participate in strategic planning, development and management process in support of Graduate Academic Services.
  • Manage Graduate Assistants, and third party vendors to provide exceptional service and activities.
  • Perform other duties as assigned by the Director of Graduate Academic Services.


Knowledge, Skills and Abilities

  • Strong organizational, planning, and program development abilities.
  • Excellent verbal and written communication skills.
  • Ability to effectively present information in one-on-one, small group and large group situations to customers, clients, and other employees of the organization.
  • Leadership ability to collaborate with departments within Daniels and across campus.
  • Demonstrated ability to work in teams.
  • High cross-cultural sensitivity and emotional intelligence.
  • Proficient with Microsoft Office programs and SCT Banner.
  • Strong systems and processing knowledge.
  • May work occasional evenings and weekends as related to Orientation and College events.

Required Qualifications

  • Bachelor's degree.
  • 3-5 years professional relationship management experience in recruiting student services, sales, business and/or development.

Preferred Qualifications

  • Master's degree in business or associated discipline.
  • Experience in managing student orientation.
  • 3+ years of academic advising and/or student services experience, preferably at the graduate level.
  • Proven record of development and deployment of innovative and effective student services initiates based on industry best practices.

Work Schedule

Monday - Friday, 8:00 a.m. - 4:30 p.m. May work occasional evenings and weekends as related to Orientation and College events.

Application Deadline

For best consideration, please submit your application materials by 4:00 p.m. (MST) Monday, March 5, 2018.

Special Instructions

Candidates must apply online through www.du.edu/jobs to be considered. Only applications submitted online will be accepted. Once within the job description online, please scroll to the bottom of the page to apply.

Please include the following documents with your application:

  1. Resume
  2. Cover Letter

NOTE: The online system is limited to uploading 10 files. Please combine content if necessary to get all content uploaded.

The University of Denver is committed to enhancing the diversity of its faculty and staff and encourages applications from women, minorities, members of the LGBTQ community, people with disabilities and veterans. The University is an equal opportunity/affirmative action employer.

All offers of employment are based upon satisfactory completion of a criminal history background check.

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