Guest Services Supervisor

Location
Athens
Posted
Feb 16, 2018
Institution Type
Four-Year Institution

Position Summary: The Guest Services Supervisor will assist the Guest Services Manager in leading a team of young professionals in concierge, shuttle, and bellhop services and providing exceptional customer service to all guests and visitors of the Georgia Center. This position assists in training, supervising, and mentoring the team to provide guests and employees of the Georgia Center with outstanding service. Guest Services is often the first and last contact that a guest has with the University of Georgia and is vital to creating a lasting positive impression. The Guest Services Supervisor is responsible for supervising transportation services, providing concierge and information services, and coordinating luggage and package services for guests and conference groups.

Responsibilities: Assist Guest Services Manager in training, and supervising a service-oriented team that provides guests and employees of the Georgia Center with outstanding service.

Qualifications: Graduation from an accredited college or university in an appropriate curriculum and considerable experience related to this class of work including some supervisory experience; or any equivalent combination of training and experience.

About UGA: The University of Georgia (UGA), a land-grant and sea-grant university with statewide commitments and responsibilities is the state's oldest, most comprehensive, and most diversified institution of higher education (http://www.uga.edu/). UGA is currently ranked among the top 20 public universities in U.S. News & World Report. The University's main campus is located in Athens, approximately 65 miles northeast of Atlanta, with extended campuses in Atlanta, Griffin, Gwinnett, and Tifton. UGA was founded in 1785 by the Georgia General Assembly as the first state-chartered University in the country. UGA employs approximately 1,800 full-time instructional faculty and more than 7,600 full-time staff. The University's enrollment exceeds 36,000 students including over 27,500 undergraduates and over 8,500 graduate and professional students. Academic programs reside in 17 schools and colleges, as well as a medical partnership with Augusta University housed on the UGA Health Sciences Campus in Athens.

Full time/Part time: Full Time

EEO Policy Statement: The University of Georgia is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, gender identity, sexual orientation or protected veteran status.

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