Program Director II- Admissions
The salary minimum for this position is $48,766 annually. Compensation is commensurate with education and experience.
Program Director II- Admissions
Aims Community College at a Glance:
Aims Community College, locally governed, locally funded, is a debt-free and progressive community college with centralized administrative services located on the Greeley Campus, which supports three additional locations. Situated on the front range of the Colorado Rockies, and enjoying 300+ days of sunshine a year, Aims Community College is student success oriented and prepares students for success in more than 200 degree and certificate programs. You are not just a number here at Aims Community College, our wonderful Staff, Faculty, and Administration work as a team to ensure excellent service and offer the most affordable tuition in the front range.
Purpose: Build a Stronger Community
Vision: First Choice - The Recognized Leader in Learning and Student Success
Mission: Provide knowledge and skills to advance quality of life, economic vitality, and overall success of the diverse communities we serve.
2018-2023 Strategic Directions:
Empower Students to Succeed
Enhance Operational Performance
Enrich Northern Colorado Economic Development
Reporting to the Registrar, the Program Director II- Admissions supports college admissions, enrollment, and retention efforts and is critical to the success of the College. This position has direct oversight of the Admissions Office and is a core member of the One-Stop service team. The Program Director of Admission provides supervision of daily operations and admissions/enrollment staff to include training and performance management. The Program Director of Admissions serves as the primary point of contact in supporting the on-boarding of new students. This position will participate in strategic planning, developing, evaluating, and managing the college admissions, registration systems and some student records systems.
The Program Director II of Admissions will recommend solutions to complex administrative problems, modifying systems, policies, and procedures to meet needs, and assessing processes and services on a regular basis. This position provides interpretation of college policy as well as state and federal laws and regulations. Collaboration with other departments is central to this role, with a focus on developing, implementing and coordinating college enrollment activities. The Program Director of Admissions is a highly relational position and collaborates closely with the Registrar's Office, the College Recruitment team, Student Financial Aid Office, the Academic Advising Center, and Impact Programs.
The Admissions Office serves as the primary point of contact for the following services:
1) Advise prospective and current students about enrollment procedures, degree programs and courses offered each term;
2) Admit, register, add, drop, and withdraw students for classes and resolve conflicts that may occur during this process;
3) Develop, update, secure, and maintain accurate student records;
4) Report and release accurate student information in accordance with FERPA guidelines;
5) Assess need for services and either refer out or schedule accordingly;
6) Work with student services management to proactively address student concerns and issues with the enrollment process;
7) Tuition Classification, Transfer Credit Evaluation, Academic Advising, Check-In;
8) Provide admissions services to international students.
Duties, Roles, and Responsibilities:
1) Provide leadership, direction, and supervision to A&R staff.
2) Maintain the integrity of the AR&R systems/student databases through continuous training, security procedures, auditing, testing, and supervision.
3) Provide guidance to staff for quality, student-centered service and engage in continuous quality enhancements.
4) Serve as campus resource concerning the Family Education Rights and Privacy Act (FERPA) and ensure staff can analyze third party requests in order to comply with FERPA laws regarding release of confidential information.
5) Ensure DSO (SEVIS and International Admissions) receives training and support to be knowledgeable about SEVIS and provide admissions services.
6) Ensure procedures for WUE, Colorado State Tuition Classification and Asset are understood by A&R team and well represented on the Aims website.
7) Ensure the website remains updated related to transfer and graduation.
8) Serve on various committees (i.e. Academic Standards, Curriculum Committee, Student Tuition Appeals Committee, Enrollment Issues Task Force, etc.) as member and/or resource person.
9) Serve as Banner data custodian (approve or deny access to SIS, "power user" with access to and knowledge of all major functions and procedures, make decisions on appropriate use).
10) Aid in the setup, initial testing, implementation, and continued testing of upgrades of college technical initiatives and projects such as course online application for admission, Ellucian Recruit, Banner 9.
11) Write and run reports and processes (using such tools as ARGOS, MS Access/Excel, CRM). Assist with short and long-term planning by providing written reports on traffic patterns/student enrollments, student requests for courses/services that are not provided, training needs for staff, and course schedule deficiencies or time conflicts.
12) Implement, test, update and maintain records in Recruit CRM. Input and retrieve information from integrated databases (Banner and Recruit CRM, etc.).
13) Assess processes on a regular basis for efficiency, accuracy and friendliness of service to students. Recommend solutions. Guide staff to make changes as needed and have staff maintain updated documentation.
14) Coordinate with other programs, departments, divisions and campuses for training, adherence to policies, practices and procedures, problem resolution, and enrollment management.
15) This position collaborates with other departments to develop, implement and coordinate college enrollment activities. Work involves a team relationship with the Recruitment team, Registrar, Financial Aid, Advising and Impact Programs.
16) Revise and create enrollment checklists appropriate to incoming student needs and the needs of the programs the student is applying to as well as characteristics of the student including, but not limited to, transfer, concurrent, international, etc. Consult with other departments as needed.
17) Oversee tuition classification practices and be accountable to state auditors for residency determination. Serve as the campus resource and authority on residency.
18) Review residency appeals and emancipation petitions that go beyond the clearest guidelines. Respond to student requests in a timely manner. Interpret state statutes and work to maintain consistency across the department for residency interpretation. Belong to the state residency list-serve and use this as additional guidance and serve as a resource to colleagues in the state.
19) Perform other related duties as assigned.
Applicants must be currently authorized to work in the United States on a part/full-time basis and hold a valid driver's license.
Bachelor's degree in related field, plus three (3) years of experience in educational administrative programs or equivalent related field combination of education and/or experience. One (1) year of supervisory experience in education administrative setting or one 1 year experience in supervision in a general service office environment.
1. Knowledge of legislation, standards, policies and procedures within specialty area.
2. Knowledge of computer applications,
3. Demonstrated ability in strong professional judgement.
4. Information and data processing skills
5. Analytical skills and problem solving skills.
6. Strong customer service background in high volume office with demonstrated commitment to excellence
Ability to work/travel during the evening and weekends.
Ideal Characteristics and Experience:
Master's degree in student affairs, counseling, or higher education administration, or closely related field; two years experience in Admissions Advising; one (plus) years supervision.
1. Demonstrates passion for student success and the community college mission.
2. Successful experience working in a diverse and multicultural community.
3. Advocate for inclusion and student equity.
4. Commitment to transparency, integrity, collaboration, communication, and ethical behavior.
5. Superb interpersonal skills, ability to listen, collaborate and inspire others to come together in order to achieve common goals.
6. Meaningful leadership approach with demonstrated commitment to College values.
7. Experience with Ellucian (formerly SCT) Banner and Recruit software experience.
8. Awareness and understanding of college student development theory; experience in student affairs or a related field/setting working with college students.
9. Bilingual in Spanish and in English.
8:00am to 5:00pm Monday-Friday, with some weekends and evenings as required
Special Instructions to Applicants
APPLICATION INSTRUCTIONS AND INFORMATION
• The Application is the only document that will be utilized to determine if minimum qualifications, as outlined in the job posting, have been met. The Application is considered to be the legal document on file; resumes will not be reviewed for minimum qualification requirements.
• Clearly document job duties performed that relate to responsibilities, qualifications, and essential job duties in the "Work Experience" section on the application. We must be able to evaluate your experience based on this information.
• Clearly outline dates of employment and hours worked per week or credit hours worked per term for each employment experience listed in the Work Experience section of the Application so that we can calculate full-time experience.
• If an Application is considered "Incomplete", the application will be removed from consideration for the position.
• An Application is incomplete if no current/ previous employment is included in the Work Experience section of the Application.
• An Application is incomplete if "see resume" (or something similar) is noted, or previous employment does not contain job duties for every position in the Work Experience section of the Application.
• When a resume is listed as a required document, it may be used in the comparative analysis/ evaluation process to determine the candidates that most closely meet the qualifications of the position. This process occurs after an application has passed the minimum qualifications screening. **Please see the "Required Documents" section of the posting.
• Resumes will not be accepted in place of a complete application; however, resumes may still be required as a component of complete application materials.
Equal Opportunity Employer
Notice: Aims Community College is an equal opportunity employer. Selection will be based solely on merit and will be without discrimination based on age, sex, sexual orientation, race, religion, national origin, marital status or disability. The goal of Aims is to enhance the diversity present in the district we serve. To comply with Immigration Reform and Control Act of 1986, if hired you will be required to provide documents within 3 days of hire date to show your identity and your authorization to work. This law applies to all persons hired.
Screening/Selection: All applicants may apply on line at jobs.aims.edu. If you need assistance with this process please contact Human Resources.
Initial screening will be conducted by a committee based on completed application materials.
Please be prepared to submit the following if required:
• Cover Letter addressing qualifications relative to position requirements,
• Diversity Statement (your personal statement on diversity),
• Teaching Philosophy (for faculty positions only) and,
• Transcripts (if applicable). Official transcripts will be required if hired.
o Faculty: Applicants must submit academic transcripts from an accredited institution. Applicants who have degrees from outside of the United States must request a credential evaluation of their transcript. National Association of Credential Evaluation Services (www.naces.org) or Association of International Credential Evaluators (www.aice-eval.org) lists members who may be contacted for assistance in evaluating foreign credentials.
All application materials become the property of Aims Community College. All application materials must be submitted by the closing date posted. The screening committee will select finalists for interviews.
Quicklink for Posting http://jobs.aims.edu/postings/2921
Required fields are indicated with an asterisk (*).
- * For recruitment statistics, please list where you found this job posting.
- Aims Website
- Internal Posting
- Personal Referral
- HigherEdjobs - Diversity and Inclusion
- Denver Post
- Greeley Tribune
- Local Newspaper Ad
- ACCT Executive Search
- Weld County Employment Service
- Other Source
- * What is the highest level of education attained?
- High School Diploma
- Associates Degree
- Bachelors Degree
- Masters Degree
- Professional Degree
- * The application instructions and information section on the application states that you must clearly document job duties performed that relate to minimum qualifications, etc. in the "Work Experience" section on the application. Please acknowledge that you have read and understand what is expected and that the initial review of applications will focus only on what is listed in the Work Experience section and not other required documents such as your resume.
- Yes, I meet the minimum qualifications and have documented this in the Work Experience section.
- No, I do not meet all of the minimum qualifications however I have documented my experience in the Work Experience section.
- Cover Letter
- Copy of Transcripts
- Diversity Statement
- Curriculum Vitae
- Other Document