MANAGER, CENTRAL BILLING OFFICE PENN DENTAL MED.
Duties: Manage Central Billing Office processes and staff at Penn Dental Medicine including accounts receivable, payment posting, customer service, claims processing, and relationship with collection agencies. Responsibilities include ensuring: adequate staff are scheduled during hours of operation, high quality patient service is provided and measured, and staff receive adequate training to provide exceptional billing services at PDM. Work collaboratively with internal and external customers and payers. Manager will manage daily workflow and provide billing metrics to leadership.
Qualifications: Associate's degree in business or accounting required; Bachelor's degree preferred. 3-4 years experience in healthcare and/or dental billing or equivalent combination of education and experience. Excellent customer service skills required. Strong knowledge of dental terminology and dental software required. Familiarity with University policy, procedures and financial systems strongly preferred. Working knowledge of revenue reconciliation and cash control experience. Supervisory experience required.
Reference Number: 51-27962
Salary Grade: 027
Employment Type: Exempt
Org: Patient Financial Services
Special Requirements: Background check required after a conditional job offer is made. Consideration of the background check will be tailored to the requirements of the job.
Job Family: B-Executive/Managerial Administration