Enrollment Services Rep-Phoenix

Phoenix, AZ
Feb 12, 2018
Institution Type
Four-Year Institution
Carrington's Phoenix Campus is experiencing continued growth, and we are looking to add colleagues to our fast-paced Admissions team. If you have prior experience in recruitment, marketing, client services or consulting and consider some of your greatest strengths to be in your communication, relationship-building, accountability, change management and teamwork competencies, you are encouraged to apply! Our Enrollment Services Representative opportunity is the first level within our Admissions job family, where you are responsible for working with prospective students from marketing our programs to qualifying them for enrollment. This is a career where you can truly impact other's lives, while working with some great colleagues in a team environment. Additionally, there is opportunity for advancement through our career-pathing initiatives.

In this role you will:

  • Complete certification process and associated training to develop broad Enrollment knowledge.
  • Apply Company's TEACH Values in the completion of all job assignments.
  • Network and develop professional relationships to generate personally-developed inquiries.
  • Provide excellent customer service to students through application and enrollment process.
  • Screen potential student applicants by phone and sets campus interviews.
  • Assess prospective students to ensure they have the potential, traits, characteristics and financial wherewithal to be enrolled through graduation.
  • Conduct personal interviews to qualify candidates and to explain academic programs.
  • Handle appointments, interviews and applications in a professional and timely manner.
  • Advise students in program selection, test counseling, registration, etc.
  • Provide general customer service to students from enrollment through graduation.
  • Perform consistently to meet performance targets.
  • Adhere to laws and regulations governing student recruitment activities as well as the Carrington Colleges Business Conduct and Ethics.
  • Complete other duties as assigned.

Bachelor's degree preferred.

  • Previous sales or customer service experience preferred.
  • Outstanding written and verbal communication skills are required.
  • Ability to work within a team and be a team player.
  • Capacity to work in a fast-paced environment and to be a self-starter.

We are proud to be an EEO employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing. Thank you for applying for this outstanding opportunity today.