Student Services Assistant II, Student Services

Miami, FL
Feb 10, 2018
Institution Type
Community College

Job Title Student Services Assistant II, Student Services
Job ID 997109
Location Medical Campus
Full/Part Time Full-Time
Regular/Temporary Regular

Job Details

Job Family
STAFF - Support Non-Exempt (SNE)
$15.62 - $19.52
Student Services
Reports To
Program Manager or Director
Closing Date
Open Until Filled
FLSA Status
Non-Exempt - Eligible for Overtime Pay

Job Summary

The position is administrative work involving advanced support in Student Services, specifically in the area of recruitment and retention services.

Duties & Responsibilities

  • Provides pre-admissions information
  • Assists in the development and coordination of high school student and parent seminars
  • Provides admission, assessment and registration information
  • Provides dual enrollment information to students and parents
  • Coordinates orientation program for new students
  • Participates in training activities and workshops
  • Serves on College and Campus committees
  • Interacts with other college departments and outside agencies regarding assigned functions
  • Performs other duties as assigned

Minimum Requirements

  • A minimum of four (4) years experience performing advanced clerical work or a related area, or two (2) years of college and two (2) years of related experience; or any equivalent combination of education and experience
  • Knowledge of College organization: admission, registration, academic regulations, programs of study and departmental regulations
  • Knowledge of College activities and special programs, college regulations, testing, counseling and advisement services
  • Knowledge of College policy, procedure, state rules, and statutes
  • Excellent communication and customer service skills
  • Excellent computer keyboarding skills
  • Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals
  • Ability to write routine reports and correspondence
  • Ability to speak effectively before groups of customers or employees of organization
  • Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists
  • Ability to maintain effective interpersonal relations with students, faculty and administration
  • Ability to follow oral and written instructions
  • Ability to work in a multi-ethnic and multi-cultural environment with students, faculty and staff


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