Information Specialist, Academic Affairs

Tallahassee, Florida
Feb 09, 2018
Institution Type
Community College

First Review will begin on February 19, 2018



TITLE:                           Information Specialist, Academic Affairs


POSITION NO.:            TBD


SECTION:                     Academic Affairs


HIRING SALARY:         $43,614.00 - $47,766.08 annually; all salary calculations to start at the minimum salary


HOURS:                        8:00 AM – 5:00 PM, Monday – Friday (may require some evenings and weekends)


CONTACT:                    Human Resources (850) 201-8510 or via email at [email protected]  


MAJOR FUNCTION: The Information Specialist will be housed within the Academic Affairs office and report to the Associate Vice President of Academic Affairs.  The Information Specialist will provide responsive, professional, and knowledgeable support to Academic Affairs and end users experiencing issues/problems with enterprise applications, primarily Workday (ERP/SIS system), OnBase (Document Imaging); CollegeNet and other Enterprise Systems.  This position will identify and articulate the need for changes in enterprise applications and serve as a liaison between the functional and technical areas of the college, focusing primarily on the needs of assigned functional area.


Key responsibilities will include, but are not limited to:


  • Division/department specific tasks, such as; create area specific reports and dashboards. Create and configure eligibility rules and tracking for eligibility rules for academic programs, course pre-requisites, and academic requirements. Create and configure academic schedules and calendars. Create and configure academic appointments, tenure, and promotion tracking. Create and configure period activity pay. Work in partnership with Student Records Information Specialist to develop, configure, and update HCP, BIT, BSSE, special admission and student onboarding processes.


  • Be the expert in the use of Workday and other enterprise systems. Develop a deep understanding of the way that Workday is used in the division/department and how it could better be used. Work closely with the Workday Leads in the division/department to help ensure the product is configured and is being used to meet their needs. Communicate with the Business Analysts when current business processes do not work as designed or the need to modify existing or create new business process. Be the Workday Administrator for the division/department by being responsible for maintaining system setup tables.


  • Create and provide end user training and document processes and procedures within the division/department. Assist in the development of, test plans, and test cases. Lead the division/department in organizing and implementing and testing new functionality and software releases. Create reports and dashboard utilizing standard reporting and data extraction tools to support the division/department. Work with Institutional Effectiveness and IT as needed with respect to report creation or data needs.


  • Meet regularly with Information Specialist in other areas, Institutional Effectiveness, IT to share decisions and changes to the system to ensure changes are coordinated. Stay active and current in the Workday Community to learn about current and new features in the product and how they could be of used by the division/department. Be active in the Workday Community for their area, to see how other organizations are using the software, to ask questions of peers and to share answers from the College. Be the first point of contact for questions about Workday within the division/department.


  • Other duties as assigned


MINIMUM TRAINING/EXPERIENCE: Graduation from an accredited two-year college or university and four years of experience using technology to solve business related problems.  A combination of education and experience may substitute for the required experience.  A Bachelor’s Degree is preferred and may substitute for two years of required experience.  Preference will also be given to candidates with experience in higher education, Student Affairs, Academic Affairs, Workday, and / or Hyland OnBase.


SUCCESSFUL APPLICANTS WILL DEMONSTRATE THE FOLLOWING: Ability to follow oral and written instructions.  Ability to effectively communicate, verbally and in writing.  Ability to work productively and cooperatively on projects, fully participate in appropriate meetings, and carry out assigned tasks in a team environment. Ability to work independently with minimum guidance and be a self-starter.  Ability to plan, organize, and coordinate work assignments.  Ability to make independent judgments.  Ability to follow-up on customer requests until a user-accepted solution is obtained.  Ability to develop and maintain professional relations.  Ability to conduct training presentations when necessary.  Knowledge of quality assurance.  Knowledge of business financial services software.


Preference is given to veterans and spouses who are eligible under the Veterans' Preference Law. At time of application, submittal of Form DD214 is the minimum requirement for veterans' preference claim.  Note:  Please upload your DD214 as an attachment as part of your application at the time of submission


***TCC is an Equal Opportunity/Affirmative Action/E-Verify Employer *** 


The selected candidate identified for this position will be required to successfully complete a criminal background check, which may include fingerprinting.


The College uses E-Verify as part of the I-9 process to verify the work eligibility of all new hires.  Tallahassee Community College does not discriminate against any person on the basis of age, color, disability, ethnicity, gender identity, genetic information, marital status, national origin, pregnancy, race, religion, sex, sexual orientation, or veteran status in its programs and activities.  Inquiries regarding the College’s non-discrimination policies may be directed to: Renae Tolson, Equity Officer, Room 239 Administration Building, 444 Appleyard Drive, Tallahassee, FL 32304, (850) 201-6074, [email protected] 


All persons are encouraged to apply. 


If you need an accommodation to participate in the application/selection process, please notify Human Resources at (850) 201-8510.