IT Supervisor II

USC Columbia, SC
Feb 08, 2018
Administrative Jobs
Academic Affairs
Institution Type
Four-Year Institution

Internal Title: Desktop Support Supervisor - Tier 2 & 3

Posting Number: STA00126PO18

College/Division: Division of Information Technology

Department: DOIT Service Delivery

Advertised Salary Range: $39,960-$73,935

Part/Full-time: Full Time

Job Search Category: Information Technology

Advertised Job Summary: Supervise the activities of the Tier 2 & 3 Desktop Support Team. This involves the work of technicians engaged in installing, upgrading, and supporting workstations, network hardware and software for faculty, staff, and students. Determine priorities, assign staff, motivate, delegate, and empower staff in the successful performance of their tasks while encouraging innovation. Coordinate between customers and the Desktop Team to ensure customer satisfaction.

Minimum Qualifications (Classified and Unclassified positions): Bachelor's degree in Information Technology Systems or related field and 1 year experience in computer operations or a related data processing field; or equivalency.

EEO Statement: The University of South Carolina does not discriminate in educational or employment opportunities on the basis of race, color, religion, national origin, sex, sexual orientation, gender, age, disability, protected veteran status or genetics.

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