District Manager, IT Applications Support

Job description

District Manager, IT Applications Support

North Orange County Community College District

Position Number: ISM998

Location: District Services

Department: District Information Services

Percentage of Employment: 100%

Months of Employment: 12 Months/Year

Work Schedule: Monday - Friday, 8:00 am - 5:00 pm (However, some flexibility such as evenings and weekends will be required to meet the needs of the department.)

Job Description:

Plans, organizes and manages the day-to-day operations of District IT applications and related support activities, including scheduling, programming and documentation; assures efficient and effective operations; provides technical assistance and guidance concerning existing and proposed applications.

Plans, schedules and directs the study and analysis of systems and procedures to determine the feasibility of utilization or revision of information systems; compiles, reviews and analyzes information related to programming studies; prepares reports as required.

Provides recommendations concerning the efficient and economical use of information systems for individual departments; recommends personnel and equipment required for implementation of proposed systems.

Assures the development of appropriate programs in accordance with user requirements; assures that documentation provides adequate basis for maintenance and operation of systems and programs; coordinates and plans the installation of new products, software upgrades and patches.

Develops and prepares the annual preliminary budgets for assigned programs; monitors and controls budget expenditures; directs the preparation and maintenance of detailed and comprehensive reports, records and files regarding programs, operations, and activities.

Evaluates training and technological development needs for staff; provides staff development training and educational opportunities for personnel to maintain and upgrade technology skills.

Trains, supervises, evaluates and directs the work of personnel as assigned; participates in selection and hiring processes.

Plans, organizes and arranges appropriate training and staff development activities; provides orientation for new employees.

Organizes, attends or chairs a variety of administrative and staff meetings as required; serves on committees and special projects as assigned; coordinates programs and services as appropriate with other District and college personnel; communicates with campus and District personnel as needed to exchange information, provide technical expertise and resolve issues.

Learns and applies emerging technologies and advances (e.g., computer software applications) as necessary to perform duties in an efficient, organized, and timely manner.

Performs related duties as assigned.

Primary Purpose:
Under the direction of the District Director, Information Services, this position is responsible for a variety of administrative and supervisory duties related to the planning, implementation, management of District IT applications, the quality of services of the District IT applications support team, and related support activities.

Working Relationships:
The District Manager, IT Applications Support maintains frequent contact with college and District administrators, instructional services personnel, District technical personnel, vendors, consultants and contractors.

Knowledge, Skills, and Abilities:
Knowledge of District organization, operations, policies and objectives

Knowledge of performance measurements and process improvement methodologies

Knowledge of modern development environments (UML, Design Patterns, SQL, Java, Cold Fusion, etc.)

Knowledge of Enterprise Resource Planning Systems

Knowledge of web page design and e-commerce technologies

Knowledge of software Lifecycle and related activities

Knowledge of systems and software development processes

Knowledge of server and network management technologies

Knowledge of computer hardware, software, networks, and applications

Knowledge of correct English usage, grammar, spelling, punctuation and vocabulary

Ability to manage, coordinate, analyze, specify, design and develop complex technical solutions

involving PCs, networks, servers, and related data and computing services

Ability to lead projects to research, install, test and maintain vendor and staff developed tools/systems

Ability to manage systems and personnel to provide production quality technical services and support

Ability to exhibit a customer service attitude

Ability to analyze customer requirements and propose effective and efficient technical solutions

Ability to keep abreast of technological changes associated with supported environments

Ability to research and propose cost effective solutions to complex problems

Ability to analyze situations accurately and adopt an effective course of action

Ability to plan, organize and prioritize work

Ability to meet schedules and time lines

Ability to work independently with little direction

Ability to understand and follow oral and written directions

Ability to communicate effectively, particularly with respect to technical issues, both orally and in writing

Ability to supervise, train and provide work direction to others

Ability to establish and maintain effective working relationships with others

Ability to make sound and reasonable decisions in accordance with laws, regulations and established procedures.

Special Requirements:
The award of all degrees must be verifiable on a legible transcript. If degree award date is not posted on transcript your application will be deemed incomplete and removed from consideration. All degrees and course work used to satisfy the required minimum qualifications must be from accredited post-secondary institutions.

Minimum Qualifications:
Possession of a bachelor’s degree, preferably in information/computer systems or related field from a regionally accredited institution and three years of increasingly responsible experience in applications support, including one year in a supervisory capacity.

Commitment to diversity. All applicants must have demonstrated sensitivity to and understanding of the diverse academic, socioeconomic, cultural, disability, gender, gender identity, sexual orientation, and ethnic backgrounds of community college students, faculty and staff.

Desirable Qualifications:
Possession of an advanced degree in information/computer systems, business, management or related field from a regionally accredited institution

Graduate courses or advanced training in information/computer systems

Project management experience

Experience working with Enterprise Resource Planning Systems in an educational environment

Experience working with an Oracle database environment

Ability to interpret and direct the implementation of policies, procedures and regulations

Excellent written and oral communications skills

Working Conditions:
Office environment; subject to constant interruptions and frequent interaction with others; sitting for long periods of time (up to 2-3- hours); may require off-site duties and activities; subject to occasional lifting; exposure to electrical hazards.

Salary Range: $118,681-$150,168 Annually

Number of Vacancies:

Commitment to Diversity:

Posting Number: 201542P

Open Date: 02/06/2018

Close Date: 3/22/2018

Special Instructions Summary: The minimum required number of references for this position is three (3).

This is a designated classified management position subject to a one-year probationary period.

Initial salary placement will be determined by the Office of Human Resources in accordance with Board Policy and is not negotiable. The candidate selected for employment will be required to provide the following: official transcripts and verification of experience prior to the first duty day, identification and employment eligibility as outlined in the Immigration Reform and Control Act, fingerprints and required medical certification pursuant to statue. NOCCCD will not sponsor any visa applications.

The District may choose to fill one or more positions from this recruitment within the same fiscal year or 8 months, whichever is longer.

To ensure consistency and fairness to all applicants, please do not submit materials in addition to those requested. Additional materials will not be considered or returned. Be sure to complete all questions and sections of the application. For questions which may not apply, indicate “N/A” (not applicable). Do not use terms such as “see resume” or “see attached”.

All applications will be screened under a process of utmost confidentiality by a committee of representatives from the college community. Possession of the minimum qualifications does not ensure an interview. At the time of the interview a written exercise and/or an oral presentation related to the assignment may be required. Subsequent to the interviews, the screening committee will select candidates for final consideration. A second interview will be required of candidates selected as finalists.

NOCCCD offers reimbursement for candidate travel expenses. Visit http://www.nocccd.edu/policies-and-procedures to view the administrative procedures - AP 7120-10.

Evaluations of foreign degrees and/or course work are required. See our website at http://www.nocccd.edu/minimum-qualifications for information regarding evaluation of foreign degrees.

Reasonable accommodations for applicants with disabilities may be requested by calling (714) 808-4821 at least three business days in advance of the scheduled examination/interview date.

To apply, visit: https://nocccd.peopleadmin.com/postings/2883





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Job No:
Posted: 2/7/2018
Application Due: 3/22/2018
Work Type: