Conference Center Manager
Manage the Smith College Conference Center and support all event and center logistics including staffing, supervision and building oversight, while also coordinating all aspects related to events held at this facility. Reporting to the associate director of events management, the manager will oversee the center’s budgeting and accounts receivable.
Duties and Responsibilities:
Management and Logistical Operations: Provide onsite management and oversee development and execution of conferences and events at the Smith College Conference Center and serve as the primary contact. Establish relationships vendors and clients. Successfully meet the college’s revenue expectations. Maintain up-to-date knowledge of trends/developments/key leaders and stakeholders in the regional events market. Understand and comply with college and government safety regulations, OSHA standards, and state and local health regulations. Communicate with facilities and technology departments to ensure Center remains in fully functioning top operating condition. Supervise and develop job descriptions, oversee all training, and manage work schedules for all student workers at the center. Manage staff members supporting events in the Conference Center.
Financial Operations: Carefully track and regularly report on the center’s finances, managing and recording all steps from client intake to invoicing and deposits. Regularly audit finances in the college’s system of record to ensure accuracy.
Education/Experience: Associate's or bachelor's degree in business or related conference, event management or hotel/ motel-related field with at least 3 years of relevant experience, or a combination of education and experience from which comparable knowledge and skills are acquired
Skills: Strong organizational skills, accounting experience, proven interpersonal skills, and the ability to communicate with a broad spectrum of clients, external support services, faculty and staff are essential. Strong budget development and financial management skills; an ability to work independently; take initiative; and excellent oral and written communication skills are a must. A flexible work schedule will be required based on the needs of programs and Conference Center clients. TIPS certification is desired.
This is a full-time, 3 year, limited-term position.
Smith College is an EO/AA/Vet/Disability Employer