Job description

Duties: The Visitor Services Representative will work part-time at the Museum's admissions desks, processing admissions to the Museum, and will be responsible for ensuring that Museum guests have a comfortable and enjoyable experience during their visit. The Visitor Services Representative will see that all Museum guests experience high levels of customer service and encounter a welcoming and helpful atmosphere. The Visitor Services Representative will act as a 'concierge', answering questions, using the ticketing system to process admission and membership sales, and will provide assistance to visitors as needed, and will recognize and anticipate their needs, wants, and expectations.

This position entails four 8-hour shifts per week. Weekday and at least Saturday or Sunday availability is required. Applicants should apply by January 21st, 2018. No phone calls will be accepted for the position. Due to high volume of interest, not all applicants will be contacted.

Qualifications: Candidates must posses a high school diploma. Prior customer service skills in a cultural environment are desired but not required. Very strong interpersonal skills and oral communication skills are essential. The ability to provide exceptional customer service is critical to the position. This person must be able to work flexible schedules, and evening and weekend work may be required.

Reference Number: 26-27906

Salary Grade: PT

Employment Type: Non-Exempt

Org: University Museum

Special Requirements:

Job Family: Z-Non-Classified Staff/Non-Unionized Job Grades




Diversity Profile: University



View more

Learn more on Inside Higher Ed's College Page for University

Arrow pointing right
Job No:
Posted: 2/7/2018
Application Due: 2/7/2019
Work Type: