Business Technology Analyst

Job description

The University of Missouri was founded in 1839 in Columbia, Mo., as the first public university west of the Mississippi River and the first state university in Thomas Jefferson's Louisiana Purchase territory. MU provides all the benefits of two universities in one: It's a major land-grant institution and Missouri's largest public research university.

Mizzou is the flagship campus of the four-campus University of Missouri System. It is one of only 34 public universities, and the only public institution in Missouri, in the Association of American Universities. MU offers more than 320 degree programs — including more than 75 online degree options.

Mizzou receives top rankings for its programs in many areas, including journalism, dispute resolution, family and community medicine, campus writing program and Freshman Interest Groups. It is one of only six public universities in the country with medicine, veterinary medicine and law all on one campus, and has a diverse enrollment with more than 34,000 students from every county in Missouri, every state in the nation and 120 countries. 

Missourians connect with Mizzou by participating in Extension programs, visiting MU Health Care specialists, competing in state competitions in MU facilities and cheering on the Missouri Tigers at athletic events. A member of the Southeastern Conference, Mizzou features the state’s only division I-A athletic program, where student-athletes in 20 sports compete at the highest level nationally.

The University of Missouri is searching for a Business Technology Analyst to understand and analyze the information technology and research computing needs of the University in order to assess the impact of new or changing environments and conditions.  As a member of the team you will work on a broad range of projects and will be responsible for gathering business requirements; conducting research and analysis; and developing reports, recommendations, and plans to improve the cyberinfrastructure services provided to the campus.

This position is within the Research Computing Support Services (RCSS) group in the Division of Information Technology, which manages the campus shared research computing, storage, and networking infrastructure and provides scientific computing support, training, and consulting to the University of Missouri research community.  RCSS works to ensure that the campus’ research computing infrastructure meets the growing needs of the community.

Basic Function & Responsibilities:
Demonstrate a high level of initiative, independence, and maturity in all aspects of work; use creative and critical thinking techniques to identify and implement new or novel ways to improve products, services and service delivery, demonstrate effective delegation skills when applicable.  Contribute to the successful completion of assignments and projects by providing a variety of information including but not limited to cost estimates, return-on-investment analysis, business cases, feature and functionality reports, process design documents, project schedules and status etc.

Essential Functions:
* Project management of internal projects, which includes problem solving, solution implementation, and task management.
* Work with researchers to find solutions to their research computing needs by gathering technical requirements from researchers, providing information on services, working with the team to find solutions, and provisioning services.
* Work with team and vendors to understand hardware, products and solutions and provide cost and performance analysis, recommendations for purchases, management of the purchasing process, and maintain inventory.
* Manage and assist in the development of technical documentation, policy, and external communications.
* Proactively communicate and collaborate with external and internal customers and stakeholders to understand business and functional needs; provide regular updates to affected parties.
* Participate in the grant writing process by assisting in the development of budgets, descriptions of capabilities and services, cyberinfrastructure and data management plans, and writing letters of support.
* Perform metric reporting and analysis.

Minimum Qualifications:  Bachelor's degree.  Demonstrated ability to work independently and in a collaborative and diverse environment.  Excellent written and verbal communication skills.

Preferred Qualifications:  Demonstrated ability to facilitate communication between technical, non-technical, and academic topics.  Experience in an academic research setting is highly desirable.

For more information about Research Computing Support Services at the University of Missouri, please visit  

For additional information and to apply, see Job Opening ID #25258 online at and Click on the link for Prospective Employees.
University of Missouri AA/EOE ADA accommodations call (573) 882-7976.  

An Equal Opportunity/Access/Affirmative Action/Pro Disabled & Veteran Employer
The University of Missouri accepts online applications only.




Diversity Profile: University



View more

Learn more on Inside Higher Ed's College Page for University

Arrow pointing right
Job No: Job ID 25258
Posted: 2/6/2018
Application Due: 4/7/2018
Work Type:
Salary: $36,000 - $56,000 plus benefits, commensurate with experience