Job description

Position Summary: The Instructional Technology Systems Professional Associate position works with and supports Franklin College faculty and staff on instructional technology and audio-visual needs (which may include web and video conferencing needs). The employee in this position must possess a broad knowledge of current and evolving instructional technologies and resources. This position will be responsible for designing, implementing and troubleshooting integrated instructional technologies in Franklin College classrooms and meeting spaces. This position will be responsible for scheduling the personnel and equipment delivery for audio-visual upgrades. This includes coordinating with others within UGA as well as outside vendors. This position participates in the Franklin College helpdesk and tracks work through a ticketing system and other web-based tools.

Responsibilities: Audio-visual System Support: - Provides design and installation support for college audio-visual systems. - Responds to requests for service and engage in proactive audio-visual equipment support for units in Franklin College as assigned. - Provides technical troubleshooting, facilitates repairs, and ensures resolution for college audio-visual systems. - Provides training on audio-visual systems for all clients and colleagues. - Manages audio-visual equipment life cycles, explore emerging technologies, and recommend solutions that may help improve efficiency and effectiveness. - Gathers quotes as needed and interact with vendors for support. - Troubleshoot wired and wireless networking issues; works with department-level DNLs (domain network liaisons) to keep DHCP entries up to date.

Qualifications: See IT Matrix

About UGA: The University of Georgia (UGA), a land-grant and sea-grant university with statewide commitments and responsibilities is the state's oldest, most comprehensive, and most diversified institution of higher education ( UGA is currently ranked among the top 20 public universities in U.S. News & World Report. The University's main campus is located in Athens, approximately 65 miles northeast of Atlanta, with extended campuses in Atlanta, Griffin, Gwinnett, and Tifton. UGA was founded in 1785 by the Georgia General Assembly as the first state-chartered University in the country. UGA employs approximately 1,800 full-time instructional faculty and more than 7,600 full-time staff. The University's enrollment exceeds 36,000 students including over 27,500 undergraduates and over 8,500 graduate and professional students. Academic programs reside in 17 schools and colleges, as well as a medical partnership with Augusta University housed on the UGA Health Sciences Campus in Athens.

Full time/Part time: Full Time

EEO Policy Statement: The University of Georgia is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, gender identity, sexual orientation or protected veteran status.




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Job No:
Posted: 2/5/2018
Application Due: 4/6/2018
Work Type: