Office of Academic and Student Affairs (OASA)

Job description

Reporting to the Associate Dean for the School of Education, the Director of the Office of Academic and Student Affairs is a key member of the professional staff at CUNY's largest School of Education. The position:

  • Provides leadership and supervision for the day to day operations of the Office of Academic and Student Affairs (OASA) of the School of Education, including supervision of five (5) advising and administrative staff responsible for graduate and undergraduate students; provide guidance and leadership to staff around policies and procedures, manage scheduling and vacation, annual performance evaluations, and ensure coverage and responsiveness of the office to students and faculty.
  • Oversees the academic review process for all students, including actions related to school-wide progress standards, academic policies regarding student performance (probation and dismissal, student appeals), and issues related to registration, billing, and exemptions related to College policies and dates.
  • Serves as the staff member on the SOE Curriculum Committee and manages the records and actions regarding curriculum and programs, including preparation of proposals per Senate guidelines, liaising with the Senate office on process and protocols, maintaining the databases related to proposals, program codes, and other program data; oversee and ensure the accurate update and publishing of the annual catalog, in line with both Senate actions on curriculum and other College governance policies; work with the Registrar and other College offices to ensure effective implementation of curricular actions, and resolving issues as needed;
  • Collaborates with faculty on a wide variety of academic and curricular matters related to students, courses, programs, and College curriculum governance procedures; collaborate with faculty and provide guidance and advisement, as needed, on curriculum proposals to ensure accuracy and efficiency in submission of documents and manage the timeline and workflow; contribute to program coordinators meetings, ensure accurate communication and information sharing necessary to students and faculty regarding academic standing, College deadlines, and student affairs, and proactively advocate for continuous improvement and collaboration to improve student advisement across all programs.
  • Serves as the School of Education Certification Officer, including staying current on policies and procedures related to teacher, leader, and counselor certification; recommend graduates for certification through the NYS Teach system, including management of the internship certificate application in coordination with the Office of Clinical Experience; oversee advisement of students on necessary steps, documentation, and submissions required by NYSED for certification; proactively provide student workshops and other communications to ensure School of Education students are aware of latest processes; liaise with NYSED staff to ensure understanding, compliance, and the resolution of individual cases.
  • Advises the Dean, Associate Deans, and faculty on matters related to NYSED regulations, effects of NYSED actions regarding certification, and issues related to curriculum and student affairs; serve as a representative to various College committees and initiatives, contribute to special projects as necessary.

  • Bachelor's degree and eight years' related experience required.

  • Master's degree and experience with teacher preparation and licensing programs, including the NYS organizations and processes related to such.
  • Experience working in student services with best practices around advising and student support.
  • Excellent attention to detail and systematic organization of complex processes and documents.
  • Strong interpersonal skills, including the ability and interest working with a diverse community inside a, complex, mission-drive organization to promote student success.
  • Familiarity with CUNYFirst, Google Apps, MS Office, Blackboard, and other CUNY software

The successful candidate will demonstrate the following competencies:
  • Professional and Ethical Behavior - Demonstrates integrity, credibility, confidentiality, and responsibility in all interactions. Possesses high ethical standards and an honest, open, and consistent approach to working with peers, employees, and staff. Completes what s/he commits to doing.
  • Administrative Skills - Provides leadership to and ensures accountability for achievement for results; very focused; strong organizational skills; ability to separate important issues and identify priorities.
  • Communication Skills - Possesses strong communication skills, both verbal and written, and expresses thoughts in an organized, concise manner. Actively listens to the issues of others in a manner that elicits cooperation and support. Develops and delivers effective presentations. Has the ability to present information and ideas to diverse groups.
  • Organizationally astute - Is diplomatic and tactful; non-confrontational; recognizes internal and external sensitivities; has an intuitive ability to read read the political implications of recommendations and actions; uses sound judgment.
  • Analytical and Problem-Solving Skills - Consults appropriately; thoroughly collects data and analyzes problems in the context of organizational goals; uses sound judgment, builds consensus, makes independent decisions appropriately; implements solutions appropriately.

Directs College activities and operations related to Academic matters to support academic policy and student learning strategies.
  • Designs, implements and monitors an array of academic initiatives, programs, priorities, and functions
  • Develops strategic plans, academic program proposals, and curricular reports
  • Assesses outcomes to improve services and support student success
  • Creates and oversees academic support initiatives
  • Administers College articulation efforts
  • Ensures compliance with accreditation standards and reporting requirements
  • Liaisons with faculty and professional staff in departments and offices across the College
  • Manages operational and program budgets; manages, trains, and develops staff
  • Performs related duties as assigned.

Higher Education Officer


Salary commensurate with education and experience.

CUNY's benefits contribute significantly to total compensation, supporting health and wellness, financial well-being, and professional development. We offer a range of health plans, competitive retirement/pension benefits and savings plans, tuition waivers for CUNY graduate study and generous paid time off. Our staff also benefits from the extensive academic, arts, and athletic programs on our campuses and the opportunity to participate in a lively, diverse academic community in one of the greatest cities in the world.

Click on the "Apply Now" button and follow the application instructions. Please have your curriculum vitae/ resume and scholarly interest or cover letter with names and contact information of 3 references available to attach into the application before you begin. Please note that the required material must be uploaded as ONE document. The document must be in .doc, .docx, .pdf, .rtf, or text format- and name of file should not exceed ten (10) characters. Incomplete application packages will not be considered.

Open until filled with review of applications to begin December 29, 2017.

CUNY Job Posting: Managerial/Professional

Job Title: Director - Office of Academic and Student Affairs (OASA), School of Education
Job ID: 18006
Location: Hunter College
Full/Part Time: Full-Time
Regular/Temporary: Regular

CUNY encourages people with disabilities, minorities, veterans and women to apply. At CUNY, Italian Americans are also included among our protected groups. Applicants and employees will not be discriminated against on the basis of any legally protected category, including sexual orientation or gender identity. EEO/AA/Vet/Disability Employer.





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Job No:
Posted: 2/5/2018
Application Due: 3/16/2018
Work Type: