Position Summary: The Instructional Technology Systems Professional Assistant position works with and supports Franklin College faculty and staff on instructional technology and audio-visual needs (which may include web and video conferencing needs). The employee in this position must possess a broad knowledge of current and evolving instructional technologies and resources. This position will be responsible for assisting current Instructional Tech team members with audio-visual troubleshooting and installation as well as eLC support. This position participates in the Franklin College helpdesk and tracks work through a ticketing system and other web-based tools.

Responsibilities: Audio-visual System Support: - Assists the colleagues with installation of classroom audio-visual equipment. - Responds to requests for service and engages in proactive audio-visual equipment support for units in Franklin College as assigned. - Provides technical troubleshooting, and assists in ensures resolution for college audio-visual systems. - Provides training on audio-visual systems for all clients and colleagues. - Gathers quotes as needed and interact with vendors for support.

Qualifications: See IT Matrix

About UGA: The University of Georgia (UGA), a land-grant and sea-grant university with statewide commitments and responsibilities is the state's oldest, most comprehensive, and most diversified institution of higher education ( UGA is currently ranked among the top 20 public universities in U.S. News & World Report. The University's main campus is located in Athens, approximately 65 miles northeast of Atlanta, with extended campuses in Atlanta, Griffin, Gwinnett, and Tifton. UGA was founded in 1785 by the Georgia General Assembly as the first state-chartered University in the country. UGA employs approximately 1,800 full-time instructional faculty and more than 7,600 full-time staff. The University's enrollment exceeds 36,000 students including over 27,500 undergraduates and over 8,500 graduate and professional students. Academic programs reside in 17 schools and colleges, as well as a medical partnership with Augusta University housed on the UGA Health Sciences Campus in Athens.

Full time/Part time: Full Time

EEO Policy Statement: The University of Georgia is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, gender identity, sexual orientation or protected veteran status.

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