Assistant Director of Strategic Enrollment Data Systems

Job description

Assistant Director of Strategic Enrollment Data Systems

University of San Francisco

Job Summary:

The Assistant Director of Strategic Enrollment Data Systems (AD of SEDS) uses data and system analysis to identify opportunities to improve business processes. AD of SEDS is a “subject matter expert” in Strategic Enrollment Management (SEM) data and business processes that support the USF Student Lifecycle. AD of SEDS collaborates with the different functional areas of SEM and with CIPE to ensure proper data flow and data integrity as well as providing data reports to SEM. AD of SEDS also works closely with ITS PMO and ITS Application Services on technical solution evaluations and system implementations. AD of SEDS reports to the Director of Strategic Enrollment Data Systems.

Job Responsibilities:

- Provide decision support services to SEM.
- Use data and system analysis to identify opportunities to improve and automate business processes and collaborate with appropriate stake holders in developing recommendations.
- Design assessment strategies to determine if business processes and technical solutions have achieved desired objectives.
- Leverage knowledge of business process analysis methodology, processes, tools, and administration with strong emphasis on business improvement, standardization, documentation, and training.
- Draw on professional experience to help lead and mentor various teams including training end users regarding any new functionalities and features included in upgrades, releases, and new solutions.
- Review and understand user documentation and/or release notes from vendors as well as change requests within USF to analyze impact on SEM systems and operations. Recommend changes in policies and procedures as applicable.
- Ensure data standards are widely known and used by all users of SEM systems.
- Support SEM analysis and forecasting efforts by development and creation of critical dashboards and reports.
- Maintain knowledge of SEM systems, data structures, report extraction techniques, and software solutions.
- Maintain professional knowledge by attending conferences, training, and, participating in professional communities.
- Ensure the integrity and confidentiality of the student academic records by complying with FERPA and USF academic policies.
- Uses SQL and other data extraction tools to support ad hoc data requests.
- Perform other related duties as assigned.

Minimum Requirements:

- Understanding of and commitment to University of San Francisco’s Vision, Mission and Values.
- 3-5 years of experience working in university enrollment management with at least one year of experience as the primary functional user on enrollment systems.
- Working knowledge of Student Information Systems and other software suites utilized by Enrollment Management. Ability to administer and configure enrollment management systems as a functional user.
- Bachelor’s degree required.

- Outstanding customer service orientation. Must show characteristics of sound judgment based on information available to support good decision making.
- Very strong interpersonal and communication skills; highly articulate in both verbal and written forms, translating complex technical concepts into non-technical language.
- Accountable and empowered - ability to take responsibility, self-start to ensure realization of SEM goals.
- Strong desire and aptitude to continue learning and broadening professional skills within SEM.
- Understanding of and the ability to apply Business Process Analysis techniques and methodologies. EX: capable of producing requirement documents, cost benefit analysis, change requests, and test plans.
- Proven problem solving skills with ability to assess a specific business scenario and develop an appropriate process and/or technical approach to support the desired business outcomes.
- Data reporting skills and experience required.
- Project management skills and experience desired.
- SQL writing experience desired.
- Familiarity with University of San Francisco enrollment processes, policies, and culture preferred.

Additional Knowledge, Skills, and Abilities:

For information on how to apply, please visit the following link:

EEO Policy
The University of San Francisco is an equal opportunity institution of higher education. As a matter of policy, the University does not discriminate in employment, educational services and academic programs on the basis of an individual’s race, color, religion, religious creed, ancestry, national origin, age (except minors), sex, gender identity, sexual orientation, marital status, medical condition (cancer-related and genetic-related) and disability, and the other bases prohibited by law. The University reasonably accommodates qualified individuals with disabilities under the law.





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Job No:
Posted: 1/30/2018
Application Due: 3/26/2018
Work Type: