Manager of Media (Audio-Visual) Services
This position is responsible for the overall management operations of Enterprise Media (Audio-Visual) Services and services for specialized computing/audio-visual and or other services as it relates to events and productions.
The position will report directly to the Director of Enterprise Engagement. This person will have broad responsibility to assist in strategic planning, design, scheduling and negotiating of contractual media services. This entails providing leadership to implement customer driven solutions that align, people, processes and technology to achieve the agreed goals of the College.
As a member of the Spelman Technology Services (STS) division this position strives to ensure consistency in its communication, actions, its strategic focus and digitalization and innovation. This position is also responsible for supporting the mission of Spelman College by delivering technology, services, solutions and guidance to Spelman faculty, staff, students and the community in a professional, exemplary, service oriented collaborative manner.
Provides supervision and management that supports and maintains, audio-visual equipment components and non-print media assets as required. This includes operating, maintaining, distributing, installing, configuring, repairing, and upgrading various, audio-visual and non-print media products while ensuring their optimal performance.
Creates and promotes a productive work environment, ensuring that necessary skills and competencies are in place to meet the goals of the department.
Leads in the definition and implementation of Enterprise Media (audio-visual) services to meet the needs of the campus community.
Prioritizes decisions and actions across sub-teams to support STS strategic directions.
Creates and fosters opportunities for collaboration, within own area and across boundaries within the College.
Negotiates complex interrelationships among various internal and external organizational functions.
Oversees development of annual operating plans. May contribute to STS leadership meetings.
(e.g., STS manager’s meeting).
Sets broad direction and problem solving approaches for team. Sets priorities among competing short- and long-term goals in alignment with Support Services department and STS strategies and objectives. Regularly deals with complex organizational and technical problems.
Ability to determine unit’s strategic goals and expectations and facilitates the setting of short-term goals and expectations. Leads in meeting timelines and goals. Serves as a mentor and training resource to own staff and/or team leaders, to other managers and team leaders within IT, and to peers at the College.
Identifies strategic themes and leads teams in creating action plans for strategic broad-based solution.
Designs and propose pro-active customer engagement practices that impact wide areas of practice within Media Services.