Community Director

Greensboro, North Carolina (US)
Jan 29, 2018
Administrative Jobs
Student Affairs, Residence Life
Institution Type
Four-Year Institution

Basic Function:

The Community Director (CD) is an integral part of Guilford’s Residential Education mission to create a safe, supportive, and engaged living-learning community that enhances students’ personal and academic success and supports the College’s core values in word and practice. CDs support the curricular experience by engaging students in intentional developmental opportunities outside the classroom, and by cultivating leadership. They are committed to serving as allies, advocates, and resources to students of all backgrounds and to fostering an environment of social support, personal autonomy, and community accountability. Each CD oversees a designated residential community of 150-250 traditional students and a student staff of 6-10 Resident Advisors. This position reports to the Director of Residential Education and Housing.

The Community Director is a full-time, twelve-month, live-in position. Compensation includes: starting salary of $23,612 minimally which will be in adherence with the College’s compensation plan’s grade 2 salary range and commensurate upon experience; full benefits; an on-campus, furnished staff apartment with most utilities provided; $1500 campus dining dollars over the year; access to campus facilities such as the fitness center and library; and a parking pass.

Duties and Responsibilities

Note: The College is currently seeking to fill two Community Director positions, one in a first-year residence hall and one in an upper-class, apartment-style residential area.

A. RESIDENTIAL AREA RESPONSIBILITIES (approximately 25% of time)
1. Develop a rapport with the residential cohort and oversee their safety and wellbeing.
2. Monitor the condition of a residential area and assist in the maintenance of an environment free of health and safety hazards through regular communication with the public safety and facilities departments and routine health and safety inspections.
3. Oversee conflict resolution strategies and processes within the residential community.
4. Assist in housing processes such as reassignments and check-ins/check-outs.
5. Depending on area, assist in the implementation of residential learning communities and/or programs, such as the Faculty-in-Residence Program, Living Learning Communities, the Honors Program Residence, Gender Inclusive Hall Community, and/or Theme Houses.

1. Contribute to RA staff recruitment, hiring, and training.
2. Directly supervise a student staff of 6-10 Resident Advisors, conduct regular staff and individual meetings, and administer a staff performance appraisal process.
3. Foster leadership among the RA staff through strategic support, guidance, development opportunities, accountability, and teamwork.
4. Coordinate and the RA’s on-call schedule.

C. ADVISING RESPONSIBILITIES (approximately 25% of time)
1. Be as present, visible, and available to students as is reasonably possible with regular office hours and regular participation/presence in hall and campus activities.
2. Advise and mentor students concerning personal, academic, and social concerns, utilizing referrals to other campus resources when appropriate.
3. Respond to referrals through our on-campus alert system including student follow-up, referrals to other departments, and notifications/communication through said system.
4. Serve as a liaison between students and various campus departments.

D. DEPARTMENTAL RESPONSIBILITIES (approximately 20% of time)
1. Maintain regular office hours, be available by phone and email.
2. Confer regularly with supervisor and other College personnel about student or staff concerns.
3. Assist with new student orientation and other campus-wide events.
4. Complete departmental reports, surveys, and forms within established deadlines.
5. Attend regular departmental and individual meetings and serve on College committees as assigned.
6. Serve on-call to respond to emergencies, crises, and policy violations on a rotational basis during any period that students are on campus (including some breaks). Oversee on-call RA staff and procedures. 
7. Facilitate student conduct hearings, to render decisions of responsibility and adjudicate sanctions; process cases through the Conduct Coordinator software.
8. Oversee assigned focus area(s) and respective allocated budgets within Residential Education and Housing or Student Affairs such as: RA Training and Development, RA Recruitment and Hiring, RA Appreciation and Support, Web Management, Resident Advisor Council Advising, or Departmental Assessment.

E. PROGRAMMING RESPONSIBILITIES (approximately 5% of time)
1. Directly oversee the RA staff in their programming responsibilities in accordance with the programming model.
2. Coordinate and execute regular staff-development and staff-building programs.
3. Manage allocated budgets for RA programming and staff-development/staff-building (varies by area).

1. CD responsibilities throughout the summer months may include special projects and/or work in other departments on campus.
2. Additional duties may arise throughout the course of the year.

CDs perform the duties and responsibilities of this role at all times in a fashion that supports the College’s commitment to creating an inclusive college of academic excellence where a variety of people and perspectives are welcome, and to provide an environment where students from all races, ethnicities, national origins, genders, sexual orientations, and backgrounds may succeed.

Minimum Qualifications

Bachelor’s Degree required. Residence life, student affairs, advising, or first-year programs experience required. Must be available to live in a staff apartment in a campus residence hall, interact with residents, student staff members, and the Guilford community in a variety of ways, respond to crisis situations, and serve for full academic year. Evening and weekend hours are required. Must be a great team contributor and be able to work autonomously.


Preferred Qualifications

Master’s Degree preferred.
Preference will be given to qualified candidates who also demonstrate success in recruiting, retaining, mentoring, and / or actively engaging with under-represented and under-served populations both in the workplace and in the broader community.

Physical Requirements

Must be able to climb stairs and conduct rounds through residential areas and buildings.


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