Assistant Director, External Events and Conference Housing

Jan 25, 2018
Administrative Jobs
Student Affairs, Residence Life
Executive Administration Jobs
C-Level & Executive Directors
Institution Type
Four-Year Institution

Northeastern University

Assistant Director, External Events and Conference Housing

Requisition Number: STFR004324

Division/College: Student Affairs

Location: Boston Main Campus

Full-time/Part-time: Full Time


This position will assist the Director of Business Development & Operations with several components of the Office of External Events & Conference Programs which include: Client Management for external organizations that rent space to hold an event on campus; New program development and expansion; Conference housing and intern housing program; related contracts, insurance, & billing procedures.

The Assistant Director will provide management and oversight to organizations that rent space on campus to hold a meeting or event, whether they have an internal campus sponsor or not. This will include negotiation and development of a contract, ensuring that insurance provisions are met, and mitigating the university's risk exposure from external activities. It will also include managing client space needs, the billing and collection of outstanding balances, and overall client relations. The Assistant Director will also educate internal campus partners about our office's roles and responsibilities.

As part of a team, this position will also assist the other two Assistant Directors with coordination of meeting space and other operational aspects of the Conference Housing Program and the Intern Housing Program, during peak periods. It will also include assisting the other two ADs with processing contracts and billing for the program, during periods of heavy volume. Some nights and weekend work will be required.

Managing conferences and meetings includes being on-site and being present, often serving as the central point of contact for all details related to an external event including coordination and confirming such things as catering, parking, signage, media, public safety, building services, etc.

The Assistant Director will be an ambassador of the university and under the Director's guidance, support program expansion efforts as appropriate.


• Bachelor’s Degree Required. Minimum 3 years work experience in consulting, business operations, project management, strategy development or related field in a fast-paced and service-oriented environment.
• Adept at building interpersonal relationships
• Excels at operational efficiency, multi-tasking, and prioritizing tasks at hand
• Demonstrates fundamental understanding of business principles
• Some supervision and program management experience
• Resilience and excitement around expanding role and shifting responsibilities
• Well-developed interpersonal and public speaking skills
• Communication skills to include oral and written
• Enjoys working in a tight-knit team environment
• Passionate about solving complex problems; comfortable with not always knowing the answer but knows how to engage in a process to figure it out
• Exceptional PowerPoint/storytelling and Excel skills
• Experience with Salesforce and Social Tables is a plus
• Some experience in event planning is recommended
• Entrepreneurial and self-starter
• Attention to detail is a must

Additional Information:
This position requires a criminal background check.

To be considered for this position please visit our web site and apply on line at the following link: [email protected]

Northeastern University is an Equal Opportunity, Affirmative Action Educational Institution and Employer, Title IX University. Northeastern University particularly welcomes applications from minorities, women and persons with disabilities. Northeastern University is an E-Verify Employer.


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