Assistant Director, Education Abroad

Job description

Assistant Director, Education Abroad

Union Level:
Department: Provost
Campus: Stockton
Posting Number: 201301258P
Full or Part Time: Full Time
Number of Months: 12
Work Schedule: Work performed during standard business hours.
Position End Date:
Open Date: 01/23/2018
Close Date:
Open Until Filled: Yes
Special Instructions:

Primary Purpose:
Oversees education abroad (e.g., service, study, intern, and volunteer) programs and provides the following support services: develops programs with interested academic units/Schools; identifies and vets potential partner institutions/programs abroad; establishes program objectives, budgets, and timelines; develops partnership/program agreements and liaises with partner institutions and organizations; implements programs, analyzes learning outcomes, reports findings; advises and recruits students interested in education abroad; and, collaborates with the director on assessment, strategic planning, and implementation of policies and procedures.

Essential Functions:
1. Develops a recruitment strategy to meet key performance indicators (KPIs); collaborates with stakeholders to design and execute marketing campaigns, communication flows, promotional pieces (e.g., video or web-based), classroom presentations, campus information events, advising sessions, and social media outreach; recruits students for education abroad; and, investigates funding opportunities to support faculty and student mobility.

2. Reviews the education abroad plans and applications; advises students on financial, academic, judicial, and health/safety matters; delivers pre-departure orientations and re-entry programs; and manages student emergencies as they arise in consultation with the director.

3. Supports short-term faculty-led education abroad opportunities; conducts workshops and training for faculty and program assistants engaged in opportunities abroad; coordinates pre-departure activities with faculty leaders; communicates IPS and University policies and procedures to faculty, providers, and overseas partners; and, monitors the program proposal process as well as vendor contracts.

4. Collects and analyzes data pertaining to education abroad experiences and learning outcomes.

5. Maintains the Education Abroad website and database; manages exchange programs and balances as well as third party billing; and, arranges campus visits for institutional and third-party program representatives.

6. Assists director with efforts and initiatives as well as day-to-day management of the office when needed; provides administrative support for special populations and programs as assigned; hires, trains, supervises and evaluates the performance of student staff; provides issue resolution for situations encountered in consultation with the director; and, performs other duties as assigned or requested.

7. Serves as Designated School Official (DSO) for F-1/M-1 and Alternate Responsible Officer (ARO) for J-1 in order to prepare, process and maintain immigration records of F-1 and J-1/2 visa holders.

Minimum Qualifications:

  • Bachelor’s degree.
  • Experience commensurate with position duties.
  • US citizen or permanent resident per federal regulations governing immigration official (e.g., DSO and ARO) eligibility.

    Preferred Qualifications:
  • Graduate degree and second language.
  • Two or more years’ experience in international education.
  • Experience living, working, and/or studying abroad.
  • Excellent oral and written communication skills.
  • Excellent analytical and organizational skills
    Proficient with computers and Microsoft Office applications.
  • Positive attitude, proven ability to work successfully with diverse populations and demonstrated commitment to promote and enhance diversity and inclusion.
  • Strong team player.
  • Strong service orientation.

    Physical Requirements:
    The physical demands described here are representative but not definitive of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

    Work is primarily performed in a standard office environment with use of computer and phone. Requires extended periods of sitting and repetitive hand/wrist motion while using computer keyboard and phone. Occasional standing, walking across campus, climbing stairs, bending, stooping and reaching. Occasional lifting up to 25 pounds.

    Work Environment/Work Week/Travel:
    Work performed during standard business hours.

    Hiring Range: Commensurate with experience, exempt

    To apply, visit:

    Background Check Statement:
    Applicants who are selected as final possible candidates must be able to pass a criminal background check

    AA/EEO Policy Statement:
    University of the Pacific is an affirmative action and equal opportunity employer dedicated to workforce diversity. In compliance with applicable law and its own policy, Pacific is committed to recruiting and retaining a diverse faculty and staff and does not discriminate in its hiring of faculty and staff, or in the provision of its employment benefits to its faculty and staff on the basis of race, color, religion, national origin, ancestry, age, genetic information, sex/gender, marital status, military and veteran status, sexual orientation, medical condition, pregnancy, gender identity, gender expression, or mental or physical disability.





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    Job No:
    Posted: 1/24/2018
    Application Due: 3/25/2018
    Work Type: