Requisition Number: STFR004313
Division/College: University Advancement
Location: Boston Main Campus
Full-time/Part-time: Full Time
The Administrative Assistant will provide front line customer service for the Office of Alumni Relations including greeting visitors, handling inquiries, answering telephone calls and responding to the office emails under the supervision of the Senior Associate Director. The Administrative Assistant will also provide office support, event registration, event coordination and program logistics for the department as needed. This position plays an integral team role in delivering on the outreach promise and expectations of alumni relations at Northeastern. The position serves as the first point of contact in the office for various constituencies (i.e., divisional, alumni, volunteers, students, and faculty, and university departments).
The assistant will provide office support, event coordination and program logistics for the community and Boston -based programming under the supervision of the Senior Associate Director. They also will represent the university and the Office of Alumni Relations in a professional, enthusiastic manner with a customer service and team focus.
The Administrative Assistant will manage the reconciliation of the office budget, process vendor payments and oversee the process for hiring student employees, as well as the submission of facilities and it work orders. They also will provide support to the Executive Director in general day to day operational aspects that facilitate the smooth functioning of the office in adherence with university
Evening and weekend work is required as event and office needs dictate. Occasional local and regional travel to event sites may also be required. This position requires some lifting of heavy items and/or use of a hand truck for event supplies and equipment. The Administrative Assistant will perform other duties as assigned.
Bachelor’s Degree preferred: one to three (1-3) years of experience working in an office environment with customer service responsibilities; Experience working in higher education a plus; Strong organizational, communications (written and oral), interpersonal, and computer skills; Proficiency in Microsoft Office including Excel, Word, and PowerPoint; Detail-oriented; High level of self-confidence and enthusiasm; Ability to work and be productive with minimal supervision; Ability to work in a team environment as well as independently; Ability to interact professionally and diplomatically with alumni, volunteers, students, staff, faculty, vendors, and external entities.
To be considered for this position please visit our web site and apply on line at the following link: [email protected]
Northeastern University is an Equal Opportunity, Affirmative Action Educational Institution and Employer, Title IX University. Northeastern University particularly welcomes applications from minorities, women and persons with disabilities. Northeastern University is an E-Verify Employer.