Graduate and Summer/Winter Program Specialist

Ewing, New Jersey
Jan 23, 2018
Institution Type
Four-Year Institution

The Office of Graduate and Advancing Education is seeking candidates for a full-time, 12-month, Graduate and Summer/Winter Program Specialist primarily working within the focus area of summer/winter/pre-college programs.

Responsibilities include, but are not limited to:

  • Handle logistics for summer/winter, including but not limited to: low-enrollment notification/cancellation process; management of faculty contract process, guiding communications with schools as they generate and distribute contracts, payroll notification process, and monitoring of changes to address fiscal contract adjustment as needed (this can involve reviewing and evaluating class lists as compared to contracts, making adjustments, communicating with Enterprise Applications, Payroll and Human Resources, and communicating with schools); generation and distribution of summer pre-college faculty contracts; setup and forms for local travel courses; serving as liaison to CELR for Bonner pre-college program; daily management of visiting student registration process and communications.

  • Generate and implement various aspects of the summer/winter/pre-college marketing plans, including but not limited to: outreach to and research on publications; selections for reservation and review of proofs; communicate with Marketing/Communications office; distribution of ads to publications and distribution of html e-mails (including graduate); assist Principal Clerk Typist with preparation of check requests for ad invoicing; collaborate with External Program Specialist on marketing and advertising (other aspects as needed) for pre-college academies; maintain summer, winter, pre-college websites; research competitor offerings in summer and winter; provide comparison data on offerings, pricing, etc. for review; conduct market analyses, as needed, including for pre college academies in conjunction with External Programs Specialist

  • Maintain summer/winter data (working with IR as needed), including but not limited to: preparation of reports and statistical analyses regarding enrollment data, handling of response to requests for PAWS data and student enrollment/PAWS shopping cart data from other campus representatives by providing specific data and findings; development of database for pre-college students for reporting; analysis of geographic range, etc. Handle PAWS course and app setup, verifying and adjusting rosters for the Bonner PC and pre-college academies.

  • Handle daily management and planning for pre-college application process, including tracking and preliminary review of files, preparation for final review, update and preparation of application packets, and application notification.

  • Handle application, test score, and RTC registration loads (collaborating with staff and student workers as needed), Higher One application fee transmittals, setup of PAWS applications for summer/winter, pre-college, etc.

  • Responsible for submission of Graduate Survey data (i.e. Council for Graduate Schools, Petersons) Create, distribute, and organize responses from summer and winter student Surveys. Handle PAWS testing for department.

  • Represent the College and organize department involvement at recruitment events on and off campus. Serve on committees or at meetings as needed. Plan and deliver pre-college webinars in conjunction with program staff. Participate in graduate orientation and open house events.

  • Answer phone and e-mail inquiries (including general office account) resolving daily issues or concerns directly and consulting with Director on more complex issues or inquiries.

  • Train student worker and graduate assistant and provide/evaluate their tasks, track hours.

  • All other duties as assigned.


  • Graduation from an accredited college with a Bachelor's degree. NOTE: Applicants who do not possess the required education may substitute experience on a year for year basis.

  • One (1) year of professional experience in different aspects of administration and business practices.

  • Strong Communication Skills - must be professional and able to write well, with strong customer service skills, and comfortable with public speaking

  • Strong Computer Skills - must possess strong skills in Access, Excel, Word, Wordpress, Peoplesoft. Needs to be able to create pivot tables, graphs, etc. Must be social media fluent - Facebook, Twitter, Instagram - from a business perspective.

  • Strong Organizational Skills - must be organized and detail-oriented

  • Strong Time Management Skills - must be able to work independently while juggling various projects and priorities

  • Strong Analytic and Data Skills - Needs to be able to create pivot tables, graphs, etc..

  • Availability for evening and weekends as needed

Preferred Qualifications:

  • At least two (2) years of higher education and college systems experience, including excellent communication skills, superior customer service and strong organizational skills.

  • Two (2) or more years of professional experience in different aspects of administration and business practices.

  • Skills in Adobe Acrobat, Qualtrics, InDesign preferred.

The state title for this position is Professional Services Specialist 4A. This position is included for membership in the CWA (Communication Workers of America) bargaining union. The starting salary for this position is step 1, P18, $45,053.25. This position includes a comprehensive benefits package including health, dental and prescription, as well as generous sick and vacation leave.

Contact Information

Applicants should forward their cover letter, resume and three professional references. Applications will be accepted until 2/23/2018 or until the position is filled. Applications received after that date will only be accepted if a suitable candidate has not been identified. Final offer of employment will be contingent upon successful completion of a background investigation.

Founded in 1855, TCNJ is a highly selective public institution that has earned national recognition for its commitment to excellence. TCNJ emphasizes the undergraduate residential experience and offers targeted graduate programs. The College's seven schools - The Arts and Communication; Business; Humanities and Social Sciences; Education; Science; Nursing, Health, and Exercise Science; and Engineering - offer degrees to nearly 6,800 students. The College's distinguished faculty of 348 full-time members provides a 13 to 1 student to faculty ratio, and eighty-five percent of classes have enrollments of 30 or fewer. TCNJ's picturesque campus is located on 289 tree-lined acres in suburban Ewing, approximately five miles from New Jersey's state capital of Trenton, and 60 minutes from both Philadelphia and New York City. A 95 percent freshman to sophomore retention rate and a six-year graduation rate of 86 percent speak to the quality of the TCNJ experience.

To enrich education through diversity, The College of New Jersey is an Equal Opportunity Employer. The College has a strong commitment to achieving diversity among faculty and staff, and strongly encourages women and members of underrepresented groups to apply.

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