Sports Dome Associate, Part-Time

Location
Pittsburgh, PA
Posted
Jan 23, 2018
Institution Type
Four-Year Institution

Job no: 492947
Work type: Staff Part-Time
Department: Sports Dome
Location: Island Sports Center
Categories: Other
Position Title Sports Dome Associate

Position Department Sports Dome

Overview
The Sports Dome Associate works closely with the Director of Golf and Sports Dome and Associate II regarding coordination and processing of facility rentals and supporting various ISC activities, including but not limited to, the Miniature Golf facility, Track & Field facility, programs at the Sports Dome, etc. This position provides superior customer service to all ISC patrons. This is a part-time position not eligible for University benefits. Work hours are limited to 950 per calendar year and less than 29 hours per week on a regular basis.

Responsibilities
Prepares for dome, field rentals and miniature golf facility for events and provides on-site event support. Responsible for greeting guests as they enter. Attend to their needs and ensure that all services are paid. Responsible to check-in user groups and organize parties. Responsible for opening, closing and balancing a cash register.
  • Responsible for answering telephones, returning calls, taking messages, checking voicemail and transferring calls. Enrolls customers in programs, edit enrollments as necessary, and processes customer payments
  • Provides superior customer service for all patrons of the ISC, in particular the Sports Dome, Track & Field and Miniature Golf facility. Maintains daily cleanliness of the Dome, Miniature Golf facility and adjacent areas. As trained, monitors pressure and performs daily checks inside/outside the dome. Prepares and maintains excel files for database purposes (ie customer information databases, etc.) and prepares brochures and marketing pieces for management review. As directed, orders related supplies and equipment.
  • Assists the Director of Golf with contact rental leads by receiving/returning rental inquiry calls and promoting facility usage. Assists the Director with rental dates and maintains appropriate schedules. As directed, applies rental fees and serves as liaison with rental organizations. As directed, prepares and processes rental invoices; receive and process payments, resolve discrepancies and elevate problems as appropriate to the Director of Golf.


  • Minimum Qualifications
    High School Diploma or GED required.
  • General knowledge of sports to promote new sports dome programs and golf programs.
  • Ability to work a flexible schedule which includes evenings, weekends and holidays.
  • Ability to operate and balance a cash register.
  • Possess basic math skills and data entry skills.
  • Ability to communicate effectively and represent the University and ISC professionally and positively to external and internal customers.
  • Superior customer service skills to interact professionally with ISC patrons.


  • Exemption Status Non-Exempt

    Act 153 Clearance Required Yes

    Required To Pass a Motor Vehicle Report Check No

    Required to Pass a Credit Check Yes

    Additional Posting Information None

    Special Applicant Instructions None

    Advertised November 8, 2017 Eastern Standard Time


    ABOUT THE UNIVERSITY
    Robert Morris University (RMU), founded in 1921, is one of the leading universities in the Pittsburgh region. RMU provides a professionally focused education with an emphasis on engaged learning and is one of the most affordable private doctoral-level institutions in Pennsylvania. The University is accredited by the Middle States Commission on Higher Education. In 2016, for the first time in its history, RMU was ranked nationally by U.S. News and World Report. In 2017, RMU had among the biggest increases of all national universities in the U.S. News and World Report annual "Best Colleges" rankings released, rising 12 spots to No. 176.

    Robert Morris University is dedicated to changing the lives of its students and employees so that they can go out and change the lives of others. The University combines academic excellence with a professional focus offering numerous undergraduate, graduate and doctoral degree programs. In 2011, Robert Morris University was named as a "Top Workplace" by the Pittsburgh Post Gazette , which names the best places to work in the Greater Pittsburgh region.

    RMU offers faculty members an environment where teaching, research and service are supported and valued.

    RMU's main campus in Moon Township features 230 rolling acres and provides all the benefits of a traditional university campus, just minutes from the airport and downtown Pittsburgh.

    INSTITUTIONAL EQUITY VISION STATEMENT
    At Robert Morris University, we believe that institutional equity reflects our continued commitment to a community where everyone is both valued and respected. Institutional equity encompasses racial, ethnic, gender and religious diversity, cultural perspectives, national origin, sexual orientation, physical ability, as well as socioeconomic contexts, and educational backgrounds. We are dedicated to developing a diverse population by fostering an environment where intellectual and social growth, individual perspectives, and all human experiences are valued. We strive to be an inclusive community that celebrates and embraces differences as a means of responding to the cultural and social demands of a global society. Inherent in our inclusion efforts is a strong commitment to intercultural and global education to produce and include citizens who will serve as educational, social, economic and cultural ambassadors to the world. Robert Morris University is committed to increasing diversity in our community and actively pursues individuals from all backgrounds. Additionally, RMU complies with all applicable federal, state and local laws and provides equal opportunity in all educational programs and activities, admission of students and conditions of employment for all qualified individuals regardless of race, color, sex, religion, age, disability, sexual orientation, or national origin.
    Visit RMU's Office of Diversity, Inclusion and Equity

    PI100939912

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