Special Services Generalist

Job description

Amherst College invites applications for two Special Services Generalist positions. Amherst College has profoundly transformed its student body in terms of socioeconomic status, ethnicity, and nationality, among other areas. Today, nearly one-quarter of Amherst's students are Pell Grant recipients; 45 percent of our studentsidentify as domestic students of color. Our expectation is that the successful candidate will excel at working in a community that is broadly diverse with regard to race, ethnicity, socioeconomic status, gender, nationality, sexual orientation, and religion.

The Special Services Generalist is a full-time, year round position, job group and level AO-3. The Special Services Generalist supports the efforts of Special Services and Custodial Services to set up special events, move offices and provide general trucking both on-campus and off-campus. This position is the secondary contact person responsible for obtaining detailed information regarding special events and office moves from the customer. The person in this position is also responsible for inputting the information into the facilities work order system as well as tracking the materials and hours.

The position is designated as providing essential services and may be required to report to work, or remain on duty even when the College is closed. In the event of inclement weather or an emergency, support occurs in either providing materials (snow blowers, wet vacuums) or in participating.

(one position) The work schedule may vary and corresponds to the College's operational needs, but generally is Monday through Friday, 7 am-3:30 pm.

(one position) The work schedule may vary and corresponds to the College's operational needs, but generally is Monday through Friday, 6 am-2:30 pm.

The Special Services Generalist takes appropriate actions to support a diverse workforce and participates in the College's efforts to create a respectful, inclusive, and welcoming work environment.

Key Responsibilities

  • Primary responder for Special Event set-ups and office moves. Interacts with the customer to obtain more detailed information. Receives and manages work orders utilizing technology (tablet) to communicate with customers through facilities work order system.
  • Perform safe operation of college vehicles, in most cases drive a truck that exceeds the gross weight of 10,000 pounds. General trucking duties include but, not limited to, transporting furniture, appliances, custodial supplies, books, and mailings. Daily inspect the vehicle and maintain the vehicle safety log book. Report repairs immediately to the Supervisor and Service Center to enable the work to be scheduled (for repairs involving safety related items the driver is to not operate the vehicle).
  • Perform general custodial duties necessary during office moves and when short staffed. Maintaining storage spaces, and monitoring equipment which includes Amherst College vehicles to insure they are kept in good working order. Maintaining an accurate inventory of chairs, tables, hand-trucks, dollies and specialized tools.


Interestedcandidates should complete the online application, submit a cover letter, and the names and contact information (email and/or telephone numbers) for three professional references. Applications will be reviewed until position is filled.

Amherst College does not discriminate in admission, employment, or administration of its programs and activities on the basis of race, national or ethnic origin, color, religion, sex or gender (including pregnancy, sexual orientation, gender expression, and gender identity), age, disability, genetic information, military service, or any other characteristic or class protected under applicable federal, state, or local law. A





Diversity Profile: University



View more

Learn more on Inside Higher Ed's College Page for University

Arrow pointing right
Job No:
Posted: 1/22/2018
Application Due: 3/23/2018
Work Type: