LTAP Program Manager

Position Number: 00105973

Primary Function of Organization Unit: The Institute for Transportation Research and Education (ITRE) is an institutional research center administered by North Carolina State University. Located within the University's visionary Centennial Campus, ITRE conducts surface, water, and air transportation research, while providing professional training and educational opportunities. The Institute serves all 16 statewide campuses in the University of North Carolina (UNC) system and partners with transportation professionals around the globe. The University of North Carolina, Office of the President, designated ITRE in a Memorandum of Understanding to work in partnership with the Technical University of Lisbon in the area of Transportation and Environment. ITRE became a member of the North Carolina Transportation Consortium in 2002, and was the lead institute for the Southeastern Transportation Center (a USDOT University Transportation Center) from 1989-1995. The Institute for Transportation Research and Education (ITRE) is a university-based institute committed to leadership in the study of surface and air transportation issues through fostering analytical thinking, integrating technology in education and research, serving as a catalyst for problem solving, and cultivating professionals and students dedicated to excellence in transportation.

Essential Job Duties: This LTAP Program Manager will manage the training program for NC Local Technical Assistance Program (LTAP). LTAP annually conducts 100-120 training classes for approximately 2,200 local government employees. The Program Manager will manage the planning, scheduling, and conducting said classes in locations across the state. The Program Manager will assist the Director and Assistant Director of LTAP in guiding the program by identifying training topics, creating new training and evaluating the program. Also the Program Manager must delegate and assign duties to the Program Assistant in a logical manner to accomplish tasks in a timely manner. This position will manage LTAP communication by fostering contacts with municipal agencies, planning and creating the quarterly newsletter, promoting classes on the listserv, and maintaining information on the website. This position is responsible for reconciling registration information to provide invoicing information to Finance and monitoring the financial status of registrations. Excellent ability to organize and prioritize tasks is required. Prioritization is especially critical as multiple tasks might need to be completed in very short time frames. Attention to detail and completing tasks in a timely manner is required to keep up with all of the information that will pass through the office. Excellent written and oral communication skills are key.

Minimum Education/Experience:

Department Required Skills: - Experience working with databases, ability to communicate with clients by email, telephone and in person, ability to manage time efficiently - Excellent written and oral communication skills are key as this position will be required to communicate with clients by email, telephone and in person on a regular basis. - Basic computer skills: Email/Gmail, Word, Excel, Access, PowerPoint, Google Drive (Sheets, Docs) - Excellent ability to prioritize and manage time efficiently - Demonstrated excellence in customer service - Ability to be at work on time on days assigned - Ability to travel across NC as needed for training classes

Preferred Experience, Skills, Training/Education: - Bachelor's degree - Three or more years of experience in an office environment

Necessary Licenses and Certifications: NC driver's license is required within 60 days of hire, and must be maintained as a condition of employment.

AA/EOE: NC State University is an equal opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, gender identity, age, sexual orientation, genetic information, status as an individual with a disability, or status as a protected veteran.

Individuals with disabilities requiring disability-related accommodations in the application and interview process, please call 919-515-3148. Final candidates are subject to criminal & sex offender background checks. Some vacancies also require credit or motor vehicle checks. If highest degree is from an institution outside of the U.S., final candidates are required to have their degree verified at "www.wes.org":http//wes.org. Degree must be obtained prior to start date.

NC State University participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States.

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