Assistant Registrar

Location
San Jose, California
Posted
Jan 19, 2018
Institution Type
Four-Year Institution

Experienced Registrar Assistant responsible for a variety of registrar functions and technical assistance to support the Registrar’s Office.

Duties and Responsibilities

  • Assist students during the registration process and provide forms necessary for registration
  • Process students requests for change of majors, change of advisors, course substitutions, transfer of credits, exit forms, and other internal forms
  • Process third party and student requests for documents within FERPA guidelines: i.e., enrollment verification, degree verification, transcript requests
  • Coordinate, review and manage attendance
  • Maintain and ensure accuracy of records in the Student Information System software
  • Responsible for audits of student academic files, record keeping, archiving, and proper disposal of confidential documents
  • Monitor and contact students that are at-risk of violating attendance policies
  • Adhere to regulatory and Institutional policies and procedures
  • Attend and participate in new student orientations
  • Other related duties and projects as assigned​

 

Qualifications

  • Working knowledge of eCAMS, Campus Nexus or similar Student Information Management Systems
  • Two – five years of experience working in a postsecondary education registrar’s office required
  • Ability to maintain strict confidentiality and familiarity with laws governing student information (e.g., FERPA).
  • Highly customer service oriented
  • High level of attention to detail and accuracy.
  • Ability to learn and apply policies, procedures, and methods to a variety of situations.
  • Excellent customer service skills to both internal and external constituencies.