Student Workforce Generalist

Seaside, California
Jan 19, 2018
Institution Type
Four-Year Institution


Student Workforce Generalist

(Confidential Administrative Support I or II)


Apply Today!  Open until filled.  Application Screening Begins: Monday, February 5, 2018


Under the direction of the Associate Director for Academic Personnel, this position will perform a variety of moderate administrative/clerical/generalist duties in support of the student employment program in University Personnel, and contributes significantly to the development of positions.

ESSENTIAL DUTIES AND RESPONSIBILITIES include, but are not limited to, the following:

Student Employment Support

  • Serves as the first point of contact for CSUMB’s University Personnel’s Student Employment Program and handles problems of highly confidential and sensitive nature when they arise, which broadly impacts all departments on campus.
  • Responsible for all Student Employees including Unit 11 Student Employees and compliance of their Collective Bargaining Agreement.  If meet and confers are required, will provide applicable information and data to University Personnel Labor Relations contact.
  • Support Student Employment program, according to established procedures and in compliance with all applicable policies and makes recommendations for changes to the policies and procedures.
  • Works with CSUMB departments to create a centralized procedure for the Student Employment Program.
  • Receive, review, log, student assistant job posting requests; distribute other student employment related documents (e.g. salary increases, reclassification requests, etc.) to appropriate HR staff.
  • Draft, edit, and post new student assistant job postings on website; remove closed student job postings as appropriate.
  • Receive student assistant hiring documents, verify employment eligibility both to work as a student assistant, and to work in the U.S.  Follow up on outstanding items needed in order to complete hire transactions, including background checks.
  • Work with the budget department to obtain the CMS position number and resolve discrepancies or other issues.
  • Work with International Education on obtaining work visas/permits when hiring Non Resident Alien (NRA) students.
  • When necessary, perform group student “sign-ins” including a new employee orientation.
  • Enter all student hires and other employment transactional data into PeopleSoft/CMS.  During Bridge/Summer, also responsible for printing PPT’s to submit to payroll. 
  • Collaborate with manager and Class/Comp unit on salary requests, including salary increases and reclassifications
  • May participate in long-range strategic meetings for the Student Employment Program.
  • Collaborate with Payroll to resolve pay issues.
  • Conduct routine checks to ensure that students continually qualify for student employment during their employment.
  • Prepares reports on Student Employment data and updates forms and policies when necessary.
  • Inform/advise hiring managers, time-keepers, and student assistants of all student employment procedures and campus practices.
  • Maintain files and logs of student assistant jobs, monitor LiveScan and background check clearance for applicable positions.
  • Update forms and policies when necessary.
  • Collaborate with Work Study Student Coordinator in Financial Aid & Scholarships regarding work study employment.


  • Assist with the coordination of mass email communication with campus community regarding news/updates and/or training workshops pertaining to procedures for Student Employment.
  • Assist in coordinating training logistics (e.g. scheduling room, setting up workshop, sending out invitations, tracking attendance, etc.)
  • Assist in preparing training/information materials for campus customers who hire/employee student assistants.
  • Assist in presenting student employment training workshops and distributing materials.

General Employment Support (Staff/MPP)

  • During periods of lower student employment work volume, assist manager and employment team with the following:
    • Distribution of appointment letters and hiring documents/materials.
    • Meeting with new hires (managers, staff, faculty, special consultants, etc.) to complete hiring/benefits documentation.
    • Archiving in compliance with CSU Records Retention guidelines.

Other Functions:

  1. Represents HR and UP on CSUMB committees, work groups, and task forces as assigned.
  2. Performs other job-related duties and special projects as assigned.


CAS I:  Thorough knowledge of the methods and procedures for providing or performing a variety of administrative work in support of a senior executive and his/her division.  Comprehensive knowledge of English grammar, punctuation and spelling.  Effective communication and listening skills.  Excellent ability to organize, plan, prioritize, set deadlines and complete projects on schedule including complex logistical arrangements involving programs, meetings and travel. Ability to instill confidence in administrators, faculty, staff, and other University constituents. 

Ability to demonstrate sound judgment, credibility, and to act in a highly diplomatic, discreet, and confidential manner. Ability to work effectively, collaboratively, and with professional composure in a high-level, fast-paced administrative office with a heavy work load and frequent interruptions.

CAS II:  Ability to work independently; apply sound judgment in solving a wide range of problems; develop practical and thorough solutions; make decisions both of commonplace and unusual work situations; maintain confidentiality of sensitive matters; develop nonstandard applications and systems; coordinate work and projects, evaluate and set work priorities, schedule, assign, and review work against standards; determine training needs and train staff; make constructive recommendations for modifications or improvements of methods, procedures, techniques, technology or programs; independently interpret and apply policies, rules, regulations, and procedures required of and germane to the University; be open and approachable;  effectively and positively represent the University to external and internal customers; establish and maintain cooperative working relationships within a diverse multi-cultural environment. Advanced ability to quickly learn, interpret, and apply sound judgment in the interpretation and application of complex organizational policies, procedures, and collective bargaining agreements.

Mastery of other office skills, including budget management and record keeping. Ability to utilize software applications including PeopleSoft.


Basic foundation of knowledge of the principles of organization, administration and management; and the ability to analyze and find solutions to problems, work independently, communicate effectively, and write clear and concise reports. Equivalent to a bachelor's degree from an accredited college/university AND three years of progressively responsible administrative analyst or support experience OR a combination of education and experience which demonstrates the prospective applicant has acquired the knowledge and abilities listed above.  Additional qualifying experience may be substituted for the education on a year-for-year basis.


Related HR experience in a public sector and/or higher education environment, or in the California State University system. Demonstrated working knowledge of federal and state employment laws and regulations. Strong, effective interpersonal skills and ability to work in harmony with a wide range of campus and CSU system personnel.

Ability to handle highly sensitive materials and situations using discretion and good judgment, to include confidential personnel and hiring records. Ability to maintain strict confidentiality and to exercise considerable discretion, diplomacy, and good judgment. Demonstrated ability to maintain composure and tact during highly stressful situations and under heavy workload, with conflicting priorities, frequent interruptions, and other demands.

Technical fluency with Banner, Oracle/PeopleSoft, CSU Common Management System or equivalent information system; Microsoft Office Professional Suite, and Google mail and calendaring programs.

Highly desirable: Demonstrated understanding of and commitment to CSUMB’s Vision


A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with CSUMB.  Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current employees who apply for this position.

The person holding this position is considered a “mandated reporter” under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083  as a condition of employment.

This position will have a duty to report to the Campus Title IX Officer information pertaining to victims of sex discrimination, sexual harassment, sexual misconduct, dating/domestic violence, and stalking as required by CSU Executive Order 1095.

This position is required to comply with confidentiality requirements outlined in the Department of Education’s Family Educational Rights and Privacy and California’s Educational Code Chapter 13 regarding sensitive student issues.

This position has been designated as a sensitive position with:

  • access to and responsibility for detailed personally identifiable Level 1 confidential information about students, faculty, staff or alumni that is protected, personal or sensitive as defined in the CSU Information Security Data Classification Standards)
  • control over campus business processes, either through functional roles or system security access


The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  Position may be required to frequently sit, move, and stand for standard office functions.  Requirements may include the need to sit or work at a computer terminal for long periods of time on projects.  Ability to move objects and materials of approximately 10-50 pounds.  May be required to travel across campus to other offices or buildings on and off the main campus.  Ability to use office equipment, telephone, calculator, personal computer, fax, copier, and scanner.


Anticipated hiring salary in the low $4,000's/month.  For salary range info see:  CSU Salary Schedule.  CSUMB offers an attractive employee benefits package, CSU Benefits C99.  The University Corporation at CSU Monterey Bay also provides access to affordable campus housing, Employee Housing.


Week of Feb.12 – Interviews


For full consideration, submit the required documents by 5:00 p.m. on the priority screen date listed above.  For assistance or if you require an accommodation, please call (831) 582-3389.  For computer/online access you may visit the Tanimura and Antle Family Memorial Library (map). 

CSU Monterey Bay is an Affirmative Action/Equal Opportunity Employer.  We consider qualified applicants for employment without regard to:  Age, Disability, Race or Ethnicity, Gender, Gender Identity or Expression, Nationality, Religion, Sexual Orientation, Genetic Information, Veteran or Military Status.

All employees must be eligible for employment in the U.S.




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