Senior Project Manager
The senior project manager will stay informed on projects within assigned team and ensure best practices are used across the functional team, mentoring and developing project managers and associate project managers in their work. This individual manages projects from inception through completion within WGU’s Academic Programs department. The senior project manager monitors and reports project status—including risks, issues affecting project schedules, and milestone achievements—to stakeholders and departmental leadership. The individual develops project plans and schedules and ensures projects meet departmental requirements, standards, policies, and deadlines. The senior project manager is expected to keep fully informed of departmental strategies and priorities and effectively influence the work of project team members in line with those priorities.
- Manages all phases of assigned projects (i.e., initiating, planning, executing, monitoring/controlling, and closing)
- Keeps stakeholders and departmental leadership informed of project statuses, including, but not limited to, milestone achievements, toll gate progress, risks, and any issues that may adversely affect project schedules
- Keeps project management records and systems accurate and up to date
- Produces timely and accurate reports as directed
- Develops realistic project plans and schedules by analyzing organizational process assets, enterprise environmental factors, task dependencies, resource requirements, work breakdown, and departmental strategy and priorities
- Ensures projects meet organizational standards and are managed in accordance with applicable policies, processes, and procedures
- Documents project deliverables, outputs, and notes that capture why key project decisions were made
- Understands departmental strategic priorities and influences the actions and work efforts of team members in line those priorities
- Provides input to Project Management Office (PMO) manager to develop or refine project management procedures and processes for the purpose of improving efficiency
- Provides thought leadership, mentorship, and training support to project managers and associate project managers
- Project management
- Strong written and oral communication skills
- Proficiency with Microsoft Office
- Ability to use project management systems and tools
Problem Solving Skills: Investigates appropriate resources and involves partners when appropriate; future-oriented; assesses what will help/hinder achieving goals; focuses on what is important.
Interpersonal Skills: Deals with others in a considerate, respectful, and unbiased manner; approaches conflict proactively; solicits and shares feedback openly; listens with empathy and maintains composure.
Accuracy: Draws on factual information garnered from careful cultivation of a broad knowledge of WGU’s goals and processes; investigates beyond assumptions.
Adaptability: Course corrects behaviors and communication style to meet the needs of a wide range of situations; tackles obstacles appropriately; is comfortable with ambiguity.
Reliability: Accountable to others; does what it takes to get the job done; actions are consistent with words; follows through on commitments; exhibits exceptional integrity.
Attitude: Displays commitment to the organization and to personal growth; self-motivated and able to motivate and inspire others; asserts self appropriately to champion ideas; tells the truth in a direct and constructive manner.
Initiative: Self-directs with a strong bias for action; leads the way in improvement of performance or processes; displays keen interest in students and organization.
- Bachelor’s degree (master’s degree preferred)
- Experience as the assigned project manager of executive-sponsored projects, with sole responsibility for project initiation, planning, execution, monitoring, and closure
- Project Management Professional (PMP) Certification
- Experience in higher education, WGU, and program development preferred
Salt Lake City, Utah, United States