Director of Online Services
Location Daniel Drive 110
Full/Part Time Full-Time
Regular/Temporary Temporary - Time Limited
Serves as Director of Online Services. Provides technical consulting to support the communications, marketing and branding of the Clemson University Development and Alumni Relations team and CU Foundation (DART) through the use of the internet and other electronic communications. Utilizes the power of technology to define, reach and influence key audiences. Leads the development of policies and procedures for DART's websites. Develops and implements overall policies and procedures for website structure, format, usage, and accessibility. Performs other duties as assigned.
30% - Essential - Communications Management: Serves as technical advisor to users establishing regular mass-communications, e-solicitations, or targeted donations. Manages email quality and maintenance by merging data from multiple email services into one common data set. Serves as technical liaison between vendors and users to support regular mass-communications.
20% - Essential - Technical Support: Provides technical support such as maintenance and troubleshooting related to Development and CU Foundation functions. Provides project management for major software upgrades.
10% - Essential - Training Management: Recognizes training and cross-training needs. Establishes training programs and training documentation related to Development, Alumni, and CU Foundation websites, processes, and communications.
A bachelor's degree in communications, computer science, or a related field and 1-3 years' experience in information technology. Related experience may be substituted for the bachelor's degree on a year-for-year basis
Comprehensive Job Knowledge - Comprehensive knowledge of theories and practices and ability to use in complex, difficult and/or unprecedented situations
No Supervisory Duties - Not responsible for supervising employees.
No Budget Responsibilities - No fiscal responsibility for the department's budget.
Standard Hours: 37.5; Band: 06 ($ 39,960.00 - $ 57,600.00)
March 28, 2018
Clemson University is an AA/EEO employer and does not discriminate against any person or group on the basis of age, color, disability, gender, pregnancy, national origin, race, religion, sexual orientation, veteran status or genetic information. Clemson University is building a culturally diverse faculty and staff committed to working in a multicultural environment and encourages applications from minorities and women.