CLINICAL RECEPTIONIST ORAL MEDICINE
Duties: Perform and oversee all aspects of patient reception and coordination of treatment including: patient reception and scheduling, oversight of quality and accuracy of patient records (financial, treatment data and digital documentation). Oversee accuracy of daily appointment book and completion of dental procedures. Coordinate faculty and staff paid time off requests and adjust schedules and personnel assignments.
Under general supervision, answer phones, triage calls and schedule appointments. Reconcile appointments book daily for all clinics in Oral medicine.
Receive and register patients verify patient insurance, create patients records, and Maintain patient records in secure and confidential manner.
General office duties including computer input, document scanning and other duties as assigned by supervisor to run operation more efficiently.
Dental and medical insurance verification via telephone and online if needed .Posting procedures and create claims.
Checking patients in and out and collecting copays.
Post patient payments, allocate payments to charges.
Receive and post labs all demographics and medical information collected.
Schedule patients for students, review all charges and notes are both signed and completed in clinic before returning student ID. Be sure all patients are med cleared before all radiographs are completed.
Assist in coordinating pre- doctoral students in MCC/ICC clinics and all data entry and reports to be completed quarterly.
Perform additional duties as assigned
Qualifications: A High School Diploma or GED and 2 years to 3 years of experience or equivalent combination of education and experience is required. Proficiency with Dentrix required. Excellent interpersonal skills; ability to interact with all levels as wells as a diverse population; excellent organizational and detail oriented skills; computer proficiency required; previous experience working in healthcare environment preferred.
Reference Number: 51-27687
Salary Grade: 022
Employment Type: Non-Exempt
Org: Oral Medicine
Special Requirements: Background check required after a conditional job offer is made. Consideration of the background check will be tailored to the requirements of the job.
Job Family: W-Information/Message Distribution