Assistant Director, International Student and Scholar Services

Job description

Assistant Director, International Student and Scholar Services

University of San Francisco

Job Summary:

Reporting to the Director of International Student and Scholar Services (ISSS), the Assistant Director performs duties in the two primary functional areas of institutional immigration compliance and educational outreach to support the mission of the office, division and university. The first functional area involves the coordination of SEVIS-related immigration reporting activities for the ISSS office and USF campus and advising international students and scholars in matters related to immigration (including but not limited to policy/procedures/regulations/etc.) and issues of personal and social adjustment. SEVIS, the Student Exchange Visitor Information System, is an internet-based tracking system that monitors the visa status for F-1 nonimmigrant student visa holders, J-1 exchange visitors, and their dependents. The second functional area includes responsibility for initiating retention programs and services that promote intercultural exchange, knowledge, and understanding within and between the U.S. domestic and international communities. USF enrolls approximately 1700 international students, has over 350 students on Post-Completion OPT, and an additional 30 international scholars.

As part of the larger USF community, the Assistant Director for International Student and Scholar Services (ISSS) collaborates and cooperates across divisions and departments to create a supportive University community which encourages student learning and development in the Jesuit Catholic tradition and commits to:

  • Manifesting the Mission, Vision and Values of the University
  • Embracing the Divisional Strategic Priorities and supporting other divisional or college priorities as applicable
  • Identifying problems at the departmental level and implementing solutions
  • Evaluating departmental outcomes
  • Ensuring departmental/program goals and decisions are consistent with Divisional and University priorities, policies, values, etc.
  • Actively modeling collaboration by developing relationships and collaborative projects within and beyond the ISSS team
  • Promoting a common good that includes the needs of all students
  • Engaging differences in a manner that allows students to learn from the diversity of perspectives, experiences and traditions that exist within the University community
  • Providing experiences that challenge students to develop spiritually, intellectually, emotionally, physically, socially, culturally and morally in order to prepare them to contribute to the University community
  • Drawing out the leadership qualities inherent in every individual, and to providing opportunities for students to apply knowledge and skills

    Job Responsibilities:


    • Serves as a Designated School Official and Alternate Responsible officer with federal agencies for USF
    • Maintains accurate and timely reporting to comply with immigration regulations and SEVIS reporting requirements
    • Advise students and scholars on immigration procedures and regulations to ensure maintenance of immigration status.
    • Authorize and issue Immigration (Dept. of Homeland Security) and Department of State documents to international students and scholars.
    • Provides a leadership role for the planning and implementation of International Student Orientation programs
    • Presents workshops on SEVIS and other immigration issues to students, scholars, and other campus staff
    • In collaboration with the other ISSS staff, assists with international retention programs and services through efforts that provide a welcoming and supportive environment for international students, including International Education Week event planning
    • Supports and implements assessment programs and efforts established by the Director on an on-going basis, sharing the findings and developing programs/strategies to meet the identified needs
    • Contributes cultural and informational content to the ISSS website and email communication.
    • Collaborates with offices and departments (e.g., Admission, Registrar, International Admission, Center for Academic and Student Achievement, Center for Global Education, English as a Second Language, etc.) to provide an integrated experience that helps international students navigate campus processes and the U.S. culture
    • Participates in committees, task force teams, planning groups, etc. as requested by the Director
    • Performs other duties as assigned by the Director.

    Minimum Requirements:

    Master’s degree in higher education administration, college student services administration or related field preferred. Bachelor’s degree required. A minimum of four years of experience in development of international student services related programs in higher education. Interest in working within the context of a diverse, Catholic and Jesuit University located in an urban, multicultural area. Experience in program development and educational outreach initiatives. Demonstrated knowledge of F-1 and J-1 regulations including SEVIS reporting requirements and knowledge of Department of Homeland Security regulations. Strong oral and written communication skills, including cross-cultural communication competencies, and the ability to advise and problem-solve around international student issues and concerns. Proven commitment to diverse perspectives, internationalization of institutional environments, and a quality work ethic. Preferred independent work style although responsive to supervision and able to work in a cooperative and collaborative manner. Able to fulfill evening and weekend work duties. NAFSA affiliation and experience working, living or studying abroad preferred. Language skills a plus.

    Additional Knowledge, Skills, and Abilities:

    Must be a U.S. citizen or Permanent Resident as required by U.S. Department of State. EEO/AAE

    For information on how to apply, please visit the following link:

    EEO Policy
    The University of San Francisco is an equal opportunity institution of higher education. As a matter of policy, the University does not discriminate in employment, educational services and academic programs on the basis of an individual’s race, color, religion, religious creed, ancestry, national origin, age (except minors), sex, gender identity, sexual orientation, marital status, medical condition (cancer-related and genetic-related) and disability, and the other bases prohibited by law. The University reasonably accommodates qualified individuals with disabilities under the law.





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    Job No:
    Posted: 1/4/2018
    Application Due: 5/18/2018
    Work Type: