Vice President and Chief Information Officer

Jan 04, 2018
Executive Administration Jobs
C-Level & Executive Directors, Vice Presidents
Institution Type
Four-Year Institution

Northeastern University

Vice President and Chief Information Officer

Requisition Number: STFR004260

Division/College: Information Technology Services

Location: Boston Main Campus

Full-time/Part-time: Full Time


The Vice President and Chief Information Officer (CIO) is the principal technology leader for the university with overall responsibility for the vision and leadership of the information technology strategy. Reporting to the Provost, the CIO will oversee the delivery of all technology services supporting administrative, academic, and research functions. The CIO will lead an organization of almost 200 full time staff (and an additional 30+ contractors and upwards of 150 part-time staff) and manage an annual operating budget of nearly $45 million. While most ITS services are centralized, the CIO will also work in close collaboration with leadership in decentralized user support organizations embedded in several of the schools, colleges, and administrative offices. He/she will ensure that technology talent is appropriately structured to deliver services in an efficient and effective manner across the organization.
Key priorities for the CIO will be to:

  • Craft an ITS strategy that ensures that students, faculty, staff, alumni, and employers have the tools needed to meet both current needs and the bold objectives laid out in Northeastern 2025. The CIO will fulfill the ITS mission and provide products and services that faculty, students, and administrative departments depend upon for their various research, learning, teaching, and business needs while bringing a deep understanding of future technology trends and acting as a proactive advisor/consultant to help constituents anticipate problems and develop solutions.
  • Foster a culture within ITS and with campus partners that welcomes and supports innovation and agility. The CIO will inspire and lead staff to embrace collaboration, collegiality, transparency, and accountability in pursuit of superior customer service and the organizational transformation required to support Northeastern 2025.
  • Enable and support Northeastern's current and emerging digital platform for learning, research, and collaboration. Student Assessed Integrated Learning (SAIL) is one such custom application initiative that is currently being piloted. The CIO and ITS will continue to partner with the Office of Undergraduate Education and Experiential Learning, a third-party vendor, and others in the development and assessment of this digital experience solution.
  • Structuring for digital transformation. Achieving the University's 2025 goals assumes the development of an integrated digital footprint enabled by a robust, stable and secure infrastructure. The CIO must help enable change in organization, structure and technology to support an agile software development-like approach including interactive design and development of new web and mobile applications (IE: SAIL).
  • Enable Northeastern's ongoing aspiration to be the world leader in globally networked learning opportunities. The CIO and the ITS function are vital to Northeastern's ability to achieve the objectives outlined in The Global University Final Report. Initiatives such as the Professional Advancement Network (PAN)demonstrate Northeastern's ability to provide lifelong experiential learning opportunities, across multiple channels and through the Northeastern University Global Network (NUGN); many of their innovations and business processes are heavily supported by ITS as both a partner and service provider.
  • Focus on identity management. Learning without boundaries hinges on Northeastern's ability to know who constituents are and being able to work with them regardless of their location and based on their unique needs. Northeastern's current identity management system causes bottlenecks and the new CIO will continue ITS' work in this area.

  • Research computing. The CIO plays a critical role in charting the course for creating and delivering a state-of-the-art research-computing environment on campus, and at MGHPCC, the green high-performance computing facility located in Holyoke, MA. The candidate should be knowledgeable in current trends in Big Data platforms/technologies, as well as in high performance computing standards. The candidate should be prepared to develop a research computing master plan that will insure our research teams can achieve the ambitious goals laid out in the Northeastern 2025 plan.
  • Continuous focus on Cybersecurity. The CIO must be well versed in the topic of Cybersecurity and be an advocate for a robust ecosystem of technologies, policies and procedures, which minimizes risk to the institution, facilitates business processes and complies with Federal and State privacy legislation.
  • Data Management. The CIO should be experienced with data management plans and be able to assist Principal Investigators and those using data for administrative analysis in keeping data secure but accessible, in accordance with best practices and rules and regulations in the US and internationally, thereby reducing risk for the University.

    Overall, the CIO will be expected to:

  • Develop an in-depth understanding of the university's priorities and set clear information technology priorities that anticipate needs and are responsive to the university's plans and goals;
  • Collaborate closely with the President, Provost, senior university officers, faculty, and academic and administrative leaders to ensure joint decision-making and planning, the highest quality learning and research environment, to assist individual units to achieve their unique objectives through IT tools and services, and to ensure the most effective use of available resources;
  • Create, and/or identify and evaluate new technological tools and advise on their appropriateness for the university and their alignment with ITS strategy;
  • Conceptualize, launch, and deliver multiple projects on time and within budget;
  • Develop opportunities for collaborative resource generation for information technology;
  • Define criteria for measuring and assessing the performance of the IT organization, and monitoring and reporting results in order to take corrective action where necessary; and
  • Participate in strategic discussions with university leadership on IT driven/enabled aspects of the academic plan.


    Northeastern is seeking candidates with the rare combination of technical, business, and emotional intelligence. The successful candidate will possess a record of professional experience that demonstrates progressive responsibilities and significant senior-level management experience in a complex IT environment. Candidates must be proven leaders demonstrating at least fifteen years of experience managing cross functional teams in complex organizations including accountability for strategic planning, consensus building, organizational leadership, and technical performance. The CIO will ideally possess an in-depth understanding of a university academic environment, the roles and relationships of faculty, staff, students, and third-parties, and the diverse needs for technical support. Candidates will have demonstrated success at managing and leading change in a complex, collaborative organization.
    The candidate will have a good understanding of the challenges associated with managing research data, including data curation and data security. The candidate should be knowledgeable in emerging hardware and software technologies, and put in place the right set of computational resources, accompanied by supporting educational programs to best leverage these investments. The CIO should have experience providing an environment which facilitates and supports both intra and inter institution collaboration, using secure methodologies where appropriate, providing access to resilient and fault tolerant systems, and promoting enterprise systems which support the research lifecycle.
    Critical to this role is the ability to use technology to translate client/institutional needs into workable business solutions. Equally significant qualifications include strong integrity, a high level of energy, excellent oral and
    written communication skills, and exceptional interpersonal relationship and team-building skills. The successful candidate should be highly collegial, consultative, have a non-hierarchical management style, the ability to develop and sustain collaborative relationships, and demonstrate commitment to cultural diversity and equal opportunity. A bachelor’s degree is required and an advanced degree, or equivalent experience, is strongly preferred.
    The final candidate will have to successfully pass a background check.

    Additional Information:

    To be considered for this position please visit our web site and apply on line at the following link: [email protected]

    Northeastern University is an Equal Opportunity, Affirmative Action Educational Institution and Employer, Title IX University. Northeastern University particularly welcomes applications from minorities, women and persons with disabilities. Northeastern University is an E-Verify Employer.