Director of Revenue and Data Management
Position Type: Permanent Staff
Department: University Development Office - 250100
Appointment Type: EHRA Non-Faculty
Vacancy ID: NF0002870
Position Summary: The University of North Carolina has enjoyed a long-standing place among leaders in higher education since it was chartered in 1789 and opened its doors for students in 1795 as the nation's first public university. Situated in the beautiful college town of Chapel Hill, NC, Carolina has earned a reputation as one of the best universities in the world. Carolina prides itself on a strong, diverse student body, academic opportunities not found anywhere else, and a value unmatched by any public university in the nation. Carolina Development is proud of its donor-centered philosophy, pursuing activities that always respect the interests and intentions of the donor as well as the University. The organization's collaborative nature is a critical component to fulfilling our mission of raising private funds to benefit the university. The Director of Revenue and Data Management will have responsibility for the oversight of the day-to-day operations of the revenue and data management teams, currently consisting of 11 staff members. This department is responsible for the receipt, deposit and management of all gift and gift-related revenue for the University, its schools, units and affiliated foundations. This includes cash, checks, gifts of stock, cash wires/ACHs, real estate, gifts-in-kind and other complex gift methods as well as pledges and planned gifts. The department also manages fundraising events and registrations. The department serves as a resource to all schools and units related to gift acceptance polices, IRS rules and regulations as they pertain to charitable contributions as well as CASE reporting standards. In addition to managing revenue, the department is responsible for creating new gift designations and managing existing ones, creating new source for University endowment funds or any fund held by The University of North Carolina at Chapel Hill Foundation, Inc., as well as maintaining data integrity through data management and data checks. Reporting to the Executive Director of Donor Relations and Revenue Management, the Director will assist the Executive Director in planning, assessing and implementing aspects of the Revenue and Data Management programs including budget, staff productivity and matrix review, revenue processes and procedures, training as well as ensuring the highest standards in customer service by the team and in all the departments' interactions with campus staff and donors. The Director will exercise a high degree of independence while always engaging in formulating, interpreting and implementing institutional policies, strategies, procedures and business plans to ensure the accurate and timely acceptance and handling of charitable gifts and biographical information. The Director will have and exercise a broad understanding of gift processing, specifically, and fundraising overall to ensure a proactive partnership among and between all fundraising units. The Director will provide leadership, supervision and development for staff in the department as individual and as a team. Orient, train, mentor and develop staff encouraging an appropriate level of independence and supporting professional growth. Establish, communicate and reinforce staff accountabilities and performance expectations. The Director will communicate and collaborate with campus partners including accounting/business officers, lead development officers, major gift officers, administrators, dean and department heads, internal audit, payroll and other departments as needed regarding gift or constituent data and coordinate with internal staff to prioritize and establish data handling, exchange and synchronization.
Education Requirements: Bachelor's degree
Qualification and Experience: A minimum of three to five years of experience, preferably in higher education (or a comparably complex organization), in development, gift services or a related field is required. Previous experience interacting with donors is highly desirable as well as exceptional written and oral communication skills. An employment history highlighted by increasing levels of responsibility and a demonstrated ability to exercise sensitivity and good judgment in dealing with staff and the public. Ability to work effectively with development colleagues and University leadership. High level of initiative and ability to work independently. A strong drive to be successful. A high energy level and the capacity to handle a heavy work load. Integrity. Sincerity.
Equal Opportunity Employer: The University of North Carolina at Chapel Hill is an equal opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, sexual orientation, or status as a protected veteran.
Department Contact Name and Title: Stacey Coleman, HR Specialist
Department Contact Telephone Number or Email: [email protected]