Sr Assistant Director NUin Program Administration

Northeastern University

Sr Assistant Director NUin Program Administration

Requisition Number: STFR004240

Division/College: College of Professional Studies

Location: Boston Main Campus

Full-time/Part-time: Full Time


The Senior Assistant Director is accountable for the day to day oversight of each assigned off site location. This role interacts with the onsite staff to ensure that all agreements, promises, and other commitments made via contract and other obligations are fulfilled. This position requires significant interaction with departments, institutions, and individuals both on and off campus in a fast-paced international environment. As such, the Senior Assistant Director possess excellent problem solving, communication, and organizational skills with strong attention to detail. Additionally, this position demands a significant amount of patience, flexibility, and initiative.

Additionally, this role demonstrates subject matter expertise by leading first time site launches, managing highly visible and/or politically sensitive tasks or projects, developing and providing training to program management and site staff as well as leading new student orientation. The Senior Assistant Director is also responsible for overseeing all customer service activity, including the managing of Program Coordinators.

The Senior Assistant Director will take proactive steps to serve the participants and parents in collaboration with Northeastern University colleagues and international partners with a constant dedication to operational improvements and the implementation of a high-quality program. Overall, the Senior Assistant Director will develop necessary steps to promote success for the participants and the Program, while maintaining the mission of NU Global and Northeastern University.


• Bachelor’s degree required; Master’s degree in higher education, international education, or related field preferred.
• 3 - 6 years of higher education, with preferred focus on international higher education, administrative experience or related educational experience and experience working with students is required. Working with staff and students in an international long term (semester) setting is desired.
• Proven ability to approve and manage budget expenditures required.
• High level knowledge of student life, international travel, and international cultures as they impact the student studying abroad required.
• Working knowledge of VISA requirements / sophistication preferred.
• Minimum three years supervisory experience managing part time and full time experienced and entry level staff needed. Experience managing remote staff is preferred.
• High level of process flows understanding and the ability to work well in a team environment with limited supervision.
• Demonstrated ability to multi-task in a fast paced work environment.
• Customer service and event planning experience is essential.
• Excellent interpersonal, organizational, advising and intercultural communication skills.
• Strong computer skills, with proficiency in Microsoft Word, Excel, PowerPoint, Skype, and social media.
• Possess strong interpersonal and writing skills.
• Ability to exercise sharp critical thinking skills and sound judgment.
• Detail oriented and strong organization, prioritization, time management, and follow-through skills.

Additional Information:
Position requires a criminal background check.

To be considered for this position please visit our web site and apply on line at the following link: [email protected]

Northeastern University is an Equal Opportunity, Affirmative Action Educational Institution and Employer, Title IX University. Northeastern University particularly welcomes applications from minorities, women and persons with disabilities. Northeastern University is an E-Verify Employer.


Similar jobs

Similar jobs