Strategic Enrollment Management Administrative Assistant

San Francisco
Dec 14, 2017
Institution Type
Four-Year Institution

Strategic Enrollment Management Administrative Assistant

University of San Francisco

Job Summary:

The Strategic Enrollment Management (SEM) Administrative Assistant is responsible for providing a variety of administrative support duties to the Strategic Enrollment Management division. SEM is responsible for domestic and international student recruitment and admission, student financial services, and the registration, enrollment and matriculation of students through to their successful graduation at USF. Under the general direction of the Associate Director of Administrative Operations (ADAO), the SEM Administrative Assistant will work closely with the offices of SEM (Student Financial Services, University Registrar, Undergraduate Admission and Recruitment, International Recruitment and Admission, Integrated Enrollment Data Management, Enrollment Communications, Graduate Enrollment, and Digital Strategy and Online Enrollment Management) and will engage a diverse group of external constituents, visitors, and internal contacts at all levels of the organization.

Job Responsibilities:

• Provides administrative services as point of contact for highly dynamic and fast paced
• Schedules meetings, reserves rooms, organizes meeting materials, creates agendas, and prepares correspondence for SEM Leadership Team initiatives
• Creates a warm, welcoming, and professional environment by greeting and directing visitors and providing outstanding service to callers and email inquiries
• May create and develop new office work procedures to increase efficiency, maintain confidentiality, and improve work flow using knowledge of operations and creative problem-solving techniques
• Support the ADAO of SEM to provide the administrative backbone for the logistics and efficient operations of the nearly 200 SEM staff members spread across the globe
• Organizes and coordinates SEM events, confirming logistics, set up, and catering
• Submits expense reports on behalf of the Vice Provost for Strategic Enrollment Management
• Processes various administrative records and correspondence, enters information on computer and organizes and maintains office files
• Provides administrative support for SEM employee searches including communicating with the candidates, scheduling interviews, etc.
• Reviews and updates contact information for all SEM staff in directories and databases
• Responsible for onboarding and training of new staff, office assignments, and general requests from staff
• Performs other duties as assigned

Minimum Requirements:

• Post high school education preferred
• Training or experience equivalent to three years of increasingly responsible work experience or related education, preferably in higher education or the hospitality industry
• Desire to work with and serve diverse communities for equity and inclusion
• Proven ability to provide high-quality, administrative support in a geographically distributed work environment
• Must be able to work independently without close supervision and as a member of a team
• Ability to handle diverse situations, prioritize tasks, and meet demanding deadlines
• Must have, or quickly develop, understanding of academic policy and administrative operations as well as credible stature with members of the academic community and general public
• Excellent oral and written communication skills
• Excellent organizational skills
• Must know Microsoft Office software; familiarity working with database software also preferred
• Occasional evening and weekend work expected
• Ability to maintain confidentiality
• Must be flexible and readily adaptable to change
• An understanding of USFs Mission, Vision, and Values as integral parts of a Jesuit Education

Additional Knowledge, Skills, and Abilities:

For information on how to apply, please visit the following link:

EEO Policy
The University of San Francisco is an equal opportunity institution of higher education. As a matter of policy, the University does not discriminate in employment, educational services and academic programs on the basis of an individual’s race, color, religion, religious creed, ancestry, national origin, age (except minors), sex, gender identity, sexual orientation, marital status, medical condition (cancer-related and genetic-related) and disability, and the other bases prohibited by law. The University reasonably accommodates qualified individuals with disabilities under the law.


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