Associate Director, Outreach and School Relations (Exempt)

Carson, California
Dec 06, 2017
Recruitment 3077
Administrative Jobs
Student Affairs, Academic Advising
Executive Administration Jobs
Other Executive Administration
Institution Type
Four-Year Institution

Position Information  

This is a full-time management (MPP) position.  MPP employees serve at the pleasure of the campus President.  MPPs do not serve a probationary period and never receive permanent status.

This position is a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position is required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission.  

Salary Range and Max Salary  

The application deadline is: Tuesday, January 2, 2018.
Salary is commensurate with experience.  

Conditions of Employment  

Possession of a valid Driver's License is required.  Employees in this position will be enrolled in the Department of Motor Vehicles (DMV) Government Employer Pull Notice Program which confirms possession of a valid driver's license and reflects driving record.

The person holding this position is considered a `mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.

Due to the nature of this position, the successful candidate is required to complete a background check prior to assuming this position.  

Campus Marketing Statement  

California State University, Dominguez Hills, was established in 1960 and is one of the 23 campuses that comprise The California State University system.  CSU Dominguez Hills is an urban, comprehensive public university that serves a culturally rich, diverse student body of over 12,500 students at the undergraduate and graduate levels.  Located on a 346-acre site in the South Bay portion of the greater Los Angeles metropolitan area, CSU Dominguez Hills has a highly pluralistic student body, which includes a significant number of non-traditional, working adult students as well as approximately 2,000 students enrolled in distance learning programs statewide.  The University, with its five Academic Colleges, has more than 300 full-time faculty members and is situated in an area characterized by an extraordinary heterogeneity of people, and an extensive array of high technology industries and professional services.  

Department Marketing Statement  

Department: Outreach and School Relations

The office of Outreach and School Relations is committed to assisting students achieve their academic goals.  Our office is the primary recruitment and guest relations office for CSUDH.  As such, our office consists of the following: Visitors Information Center,  Early Assessment Program (EAP); Recruitment, Outreach and Yield services for first-time freshman and transfers, Campus Tours  and New Student Orientation (NSO).  OSR provides pre-admission advising as well as deny and revoke counseling for applicants. Additionally, OSR is responsible for working with parents, counselors, campus departments and programs.  

Major Duties  

Under the general direction of the Director, Outreach and School Relations, the Associate Director administers and directs Outreach, Recruitment and Yield efforts aimed at prospective students, including Freshman and Transfers; the Visitor's Information Center, New Student Orientation, Campus Tours and the Early Assessment Program. The incumbent will also be responsible for developing the infrastructure for Early Outreach efforts designed to establish and build a pipeline to CSUDH. The incumbent supervises professional staff and is responsible for continued training and professional staff development. Additionally, the incumbent creates a team oriented environment and is responsible for daily operations of the unit.  


Minimum Qualifications:
Required Education:  Bachelor's degree from an accredited 4 year university in a related field.

Preferred Education:  Master's degree in Student Affairs or in a related field from an accredited 4 year university.

Required Experience:  Equivalent to two years of progressively responsible professional/administrative experience; with three to five years in a managerial role preferred.  Extensive experience in recruitment, outreach, and yield planning and implementation.  Experience with CSU admission evaluation process for undergraduate applicants.

Preferred Experience:  Three to five years proven experience in a managing, supervising and coordinating the efforts of professional staff and student interns in the accomplishment of division and campus strategic plans.  Experience with Early Outreach program design and implementation.

Required Knowledge, Skills, and Abilities:
Knowledge of:
- Recruitment and yield strategies
- CSU Admissions
- Early Outreach initiatives

- Excellent and professional interpersonal, communication and written skills
- Project management
- Critical thinking and problem-solving are essential
- Leadership skills
- Self motivating

- To work in a multicultural/multiethnic environment
- To keep open lines of communication with faculty and administrators, colleagues and high school/college staff contacts.

Specialized Materials: The position activities may require the use of the following equipment, machinery, tools,vehicles or office equipment:
General office equipment, personal computer, MS Office suite, PeopleSoft, audio/visual equipment, electric cart, Hobson's CRM.

Certification:  Valid Drivers License  


40% - Department Management & Supervision:  Supervise, manage the continual training of and evaluate all staff performance.  This includes performance evaluations and regular monitoring of recruitment, yield, Visitors Information Center, EAP, Campus Tours and NSO.  Ensures the day-to-day operations for all department areas are running efficiently and works in collaboration with other Enrollment Services offices in order to meet the units goals and objectives. Seeks professional staff development opportunities for all staff and students, when possible in order to maximize campus and division recruitment goals.  Works with colleagues as it relates to the cross-training within Enrollment Services. Responsible for workflow process as it relates to admissions evaluations.

35% - Strategic planning and program development:  Oversees the design, administration, coordination and evaluation of a comprehensive recruitment and yield plan.  Responsible for data collection, assessment and reporting of applications, admits and enrolled students. Ensures the campus recruitment plans objectives are met.  Designs Early Outreach efforts; junior high and high school,  in order to establish a direct pipeline of applicants to DH to include academic component, service by grade levels, career assessment, campus visit, pre-admission advising and 4 year CSU College Readiness individual plans.  Establish a Counselors Institute for High School and Transfer constituents. 

20% - Collaborative engagement:  Represents CSUDH to all constituents on and off campus; including but not limited to, University Advising, faculty, staff, Parent Institute for Quality Education (PIQE), Chancellors initiatives, EAP and CSU Counselors Conferences.  Partners with Admissions, Records, Financial Aid and Enrollment Communication team to ensure cross-training objectives are met.  Works with campus developmental programs such as Upward Bound, Gear-Up, Male Success Alliance and others to establish a pipeline of applicants to the University. 

5% - Other duties as assigned.  

To Apply, please visit:  

To apply for this posting (Non-CSUDH Employees):
Step 1: Select and read the qualifications for the position you are interested in
Step 2: Click 'Apply Now' at the bottom of the screen
Step 3: Login or Register (Create Username and Password)
Step 4: Select apply with or without resume
Step 5: Provide contact information and answer required questions
Step 6: Click 'Submit'  

Closing Statement  

California State University, Dominguez Hills, is an equal employment opportunity employer, and is strongly committed to achieving excellence through a diverse workforce. The University actively encourages applications of all qualified individuals.

California State University Dominguez Hills is an Affirmative Action/Equal Opportunity Employer.  We consider qualified applicants for employment without regard to race, religion, color, national origin, ancestry, age, sex, gender, gender identity, gender expression, sexual orientation, genetic information, medical condition, disability, marital status, or protected veteran status.   For more information or definition of these terms please visit,

Individuals with disabilities requesting accommodations under the Americans with Disabilities Act (ADA) may call the Human Resources Office at (310) 243-3771 or the Academic Affairs Personnel Services Office at (310) 243-3766.

Clery Act crime statistics for CSUDH are available at, or by calling University Police at (310) 243-3639.

Upon appointment all candidates must furnish proof of eligibility to work in the U.S.

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