Advancement Systems Associate
Advancement Systems Associate
Requisition Number: STFR004203
Division/College: University Advancement
Location: Boston Main Campus
Full-time/Part-time: Full Time
Reporting to the Business Systems Analyst, the Advancement Systems Associate will play a key role in Advancement's data administration and technology process tasks.
The Advancement Systems Associate will play a crucial role in four main areas:
1. Acting as a liaison and collaborator with Annual Giving, Alumni Relations, and other Advancement groups. The Advancement Systems Associate will coordinate project work that generates gift, pledge, or biographic data; assist with the coordination and processing of giving day initiatives; and act as backup for Business Systems Analyst in maintaining and performing daily Luminate Online tasks and exporting data required for gift processing.
2. Monitor key systems and respond to any issues to maximize uptime and ensure data integrity. Working with the Business Systems Analyst and Advancement developers, s/he will identify and make recommendations for data integrity issues.
3. Developing and maintaining accurate and timely documentation for technology processes used by various Advancement Departments. Create useful data entry and gift processing documents and files in conjunction with Advancement Information Systems (AIS) staff. Ensure that data is accurately uploaded to Salesforce.
4. Coordination and implementation of project work. This includes coordination and oversight of data update projects, assisting with teaching new software or software upgrades to staff, research and reconciliation of data among systems, and other duties as assigned.
Bachelor’s degree required. At least three years of professional experience required. Strong computer skills with knowledge of data entry techniques. Detail-oriented and concerned with quality and accuracy. Ability to interpret information from a variety of sources and take action. Ability to analyze information and identify discrepancies. Ability to make high quality recommendations. Strong interpersonal skills. Customer-service oriented. Strong communication skills are a must. Must be able to work independently and as part of a team. Experience in higher education, particularly in fundraising reporting and analysis is a plus. Strong organization and information management skills as well as the ability to work in a fast-paced environment. Proficiency in Microsoft Office including Word, Excel, and Outlook. An ability to learn new software including, but not limited to, Salesforce and Luminate Online.
To be considered for this position please visit our web site and apply on line at the following link: [email protected]
Northeastern University is an Equal Opportunity, Affirmative Action Educational Institution and Employer, Title IX University. Northeastern University particularly welcomes applications from minorities, women and persons with disabilities. Northeastern University is an E-Verify Employer.