Coordinator of Disability Support Services

Company Description:

When Bay Path opened its doors to students in downtown Springfield, MA in 1897, it had a very clear goal: to provide a practical, affordable, and career-oriented education to meet the needs of companies, organizations, and communities. From the beginning, Bay Path prided itself on being entrepreneurial, constantly pushing the boundaries of the academic experience to fit the student. To start them on the road of success. We still do.

Today, that spirit and philosophy is more important than ever in higher education. At Bay Path, it's not just the number and breadth of undergraduate and graduate programs that defines us-and we have many-but it is our ability to connect the classroom to learning to leadership to experience to career that is at the core of what we do best. We know the work that needs to be done.

Bay Path University, an independent and not-for-profit institution, was named Among Fastest Growing Baccalaureate Colleges by the Chronicle of Higher Education Almanac, and is a member of the Women's College Coalition. With a main campus in Longmeadow, MA and four satellite locations, (East Longmeadow, Sturbridge, Concord, Springfield), Bay Path offers undergraduate, graduate (for women and men) degrees, and professional certificates.

We're committed to preparing our students to navigate a constantly changing world. Whether it is one of our innovative academic programs, groundbreaking online learning platform, or through our Women as Empowered Learners and Leaders initiative, we educate our students in ways that will help them to grow, learn to adapt, and always to flourish. Be part of the change.

We invite you to visit our website at where you can learn more about Bay Path University.

Job Description:

  • Position Code: CODSS
  • Job Type: Full-time
  • Schedule: Monday through Friday, 8:30 am to 5:00 pm (some evenings and weekends, as needed)
  • Position Location: Longmeadow, MA

The Coordinator of Disability Support Services is responsible for coordinating the delivery of accommodations and support services to students with a range of disabilities, including (but not limited to) ADD/ADHD, autism spectrum disorders, anxiety/depression, physical and sensory disabilities, chronic illnesses, and assorted learning disorders. The Coordinator of Disability Support Services provides ongoing support and advocacy for all students with disabilities, both in and outside of the classroom. The position works closely with the Director of Academic Support Services.


  • Serve as the University contact person for all disability related student issues. Respond to inquiries from current students, prospective students, and family members of current or prospective students.
  • Provide strategic guidance in order to guarantee appropriate accessibility for other campus populations, including campus visitors (coordinated with and implemented by academic departments and admissions, physical accessibility (coordinated with and implemented by Facilities), and technological accessibility (accessible Web design, principles of Universal Design and understanding of accessibility issues related to emerging web technologies, multimedia and learning management systems).
  • Determine documentation standards for students with disabilities in accordance with the Association of Higher Education and Disabilities (AHEAD) guidelines and as required by the Americans with Disabilities Act (ADA, 1990; ADAAA 2008) and Section 504 of the Rehabilitation Act of 1973.
  • Receive and evaluate documentation to determine if it indicates and substantiates a condition that qualifies as a disability under applicable disability law.
  • Evaluate student requests for disability support and reasonable accommodations.
  • Determine and coordinate the implementation of appropriate and reasonable accommodations for qualified students with disabilities in cooperation with other campus departments and constituents, including students at the satellite campuses in Concord and Sturbridge, Massachusetts and students online. Monitor, adjust, and evaluate on an ongoing basis individual accommodations that have been implemented.
  • Coordinate, schedule and proctor exams for students who are approved for test taking accommodations on the Longmeadow and East Longmeadow campuses.


  • Consult with staff and faculty involved in the implementation of accommodations for students with disabilities.
  • Develop and maintain a student disability policy and procedures manual.
  • Compile student data and statistics reflecting progress, trends, and use of services and recommendations for future initiatives.
  • Remain current with changing assistive technologies related to disability accommodations; facilitate assistive technology training and use by students with disabilities.
  • Develop and implement outreach and training on web accessibility for faculty and staff. Clarifies and communicates the accessibility requirements for all university courses. Serves as the first point-of-contact for questions about implementing changes.
  • Maintain professional knowledge base and remain current with ADA legislation and case law.


  • Oversee and manage two Test Proctors who coordinate and schedule testing for students with accommodations in the Physician Assistant, Occupational Therapy Program and other programs.
  • Identify, hire, train and manage Work-Study Note-takers in efforts to implement note-taking services for students with accommodations each semester.
  • Additional University and/or student staff as assigned.
  • Others as assigned.



  • Master's degree in special education or special education administration, school psychology, rehabilitation counseling, higher education, or a related field.
  • Ability to interpret psycho-educational evaluations and other disability documentation and determine eligibility for disability services.
  • Minimum of three to five years of experience in evaluating the needs of students with disabilities in higher education and providing reasonable accommodations.
  • In-depth knowledge of Section 504 of the Rehabilitation Act of 1973 and Section 508 of the Americans with Disabilities Act of 1990 & 2008 (ADAAA).
  • Familiar with technology accessibility laws and standards.
  • Knowledge of the Family Educational Rights and Privacy Act (FERPA) as it relates to post-secondary education
  • Familiarity with assistive technology for persons with disabilities.
  • Appreciation of and commitment to the mission and goals of Bay Path University and the role of the Coordinator in achieving those goals.
  • Ability to responsibly handle sensitive and confidential information with discretion.
  • Ability to work within the guidelines of FERPA and HIPPA.
  • Committed to a culture of diversity, inclusion and respect.
  • Willingness to engage students.
  • Demonstrated ability to build working relationships with people having a wide variety of backgrounds, perspectives, and experiences different from ones' own.
  • Self-starter with a strong work ethic.
  • Excellent verbal and written communication skills.
  • Demonstrated experience with Microsoft Office Suite.
  • Ability to adhere to University policies and procedures.
  • General knowledge of the University's mission, purpose, and goals and the role this position plays in achieving those goals.

Additional Information:

Commitment to Diversity and Inclusion
Bay Path University is a diverse community devoted to proactively nurturing a campus-wide culture that promotes and ensures respect, inclusion and safety for all members regardless of race, color, national origin, age, gender, religion, sexual orientation and gender identity, socio-economic background, or physical ability. We are one University that opens our hearts and minds to conversations, to learning and to creating a community that is welcoming of all. Regardless of position, it is expected that each employee will embrace this commitment and demonstrate an attitude of respect toward and acceptance of all members of our community.

Application Instructions:

Applicants for this position should attach a cover letter resume / curriculum vitae, the contact information for four (4) professional, work related references and any other relevant information pertaining to this position and your candidacy.  Please apply online.  Faxes and emails will not be accepted. 

Bay Path University is dedicated to building a culturally diverse and pluralistic faculty committed to teaching and learning in a multicultural environment and strongly encourages applications from minorities, women and all underrepresented backgrounds.  An Equal Opportunity Employer, Bay Path University is committed to fostering diversity in its student body, faculty, and staff. 

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