Director of Institutional Research and Analytics
Director of Institutional Research and Analytics
Our Lady of the Lake University in San Antonio has an exciting opportunity for an experienced research professional who is interested in growing the university’s research and analytics capabilities. The Research and Analytics Director serves in a crucial role for the university reporting to and working closely with the Associate Vice President of Institutional Effectiveness and Accreditation. The director also works closely with a wide range of stakeholders including the President and Provost. The new director will have the opportunity to shape the office as the university expands a traditional institutional research office into an office of analytics. The office has already begun small shifts toward analytics but is looking for the right individual who can take the office to the next level. The director also performs and oversees statistical analyses; presents findings; anticipates stakeholder needs; brings both a detail-oriented and a big picture perspective; and establishes a landscape for analytic growth.
This is an exciting time to join the university as it engages in a new strategic plan, has just built a $15 million residence hall, is constructing a new campus in Houston, and has a growing national online presence. The new director will have a significant impact on managing current growth and directing new growth.
The right individual will need the following attributes: flexible and adaptable to change; ability to collaborate with a variety of stakeholders, many who need assistance with adjusting to change; strong communication and advocacy skills; ability to create and execute a vision; and most importantly must be a team player who is committed to working in a minority serving institution and who connects with the university mission. The benefits of this position include the opportunity to be at the forefront of changes happening in the profession, institutional support, a positive team environment, a supervisor that encourages and provides significant opportunity for professional development and growth, working with a great team of committed individuals, and working at a university that is committed to student success. Competitive salary and benefits.
Reporting to the Associate Vice President, Institutional Effectiveness and Accreditation, the director conducts a wide variety of quantitative and qualitative analyses to guide institutional decision-making, inform and shape policy, and evaluate processes. The director is responsible for performing statistical analyses; presenting findings; anticipating stakeholder needs; providing both a detail-oriented and a big picture perspective; and establishing a landscape for analytic growth. Areas for analytics growth include strategic hardware and software acquisition, training and communication strategies, and implementation of a robust data governance process.
1. Completes internal and external requests for information while managing individual workflow and projects with shifting priorities and deadlines.
2. Utilizes programming languages to clean, transform, and store data; automate processes; and ultimately ensure wide data availability.
3. Leads efforts to improve enterprise-level data integrity and quality.
4. Implements, oversees, and ensures data quality within data warehouse and data visualizations
5. Serves as the primary liaison between the research and Information Technology groups.
6. Programs, develops, and maintains predictive analytic products and models to assist with datadriven decision making.
7. Oversees survey research projects, ensuring that appropriate applied research principles and project management tools are employed
8. Serves as a consultant for survey development and administration
9. Assists with university assessment efforts (unit-level planning, strategic planning, and overall institutional effectiveness).
10. Plays a central role in university accreditation, serves as a vital member of the university’s accreditation team.
11. Establishes and maintains databases and data dictionaries
12. In conjunction with the AVP, establishes a vision and plan to implement analytics in multiple university areas.
13. Supervises staff
1. Performs all other duties as assigned.
Knowledge, Skills, and Abilities:
1. Ability to design studies, perform statistical modeling, and develop datasets (including manipulating, merging, restructuring, and analyzing).
2. Knowledge (or ability to quickly acquire knowledge) of institutional research with particular respect to such organizational datasets/surveys (IPEDS, Southern Association for Colleges and Schools (SACSCOC) Annual Institutional Profile, THECB/ICUT, Common Data Set, and US News & World Report).
3. Experience automating reports through programming, (SAS, R, SPSS). OLLU currently utilizes SAS and R.
4. Excellent technical computer skills with proficiency in working with large datasets and spreadsheets, utilizing programming languages, and the ability to merge multiple datasets together from a variety of sources.
5. Knowledge of information science, predictive analytics, data warehousing technologies and business intelligence.
6. Ability to generate hypotheses and demonstrate a proactive approach to investigation.
7. Ability to manage multiple short-range and long-term projects simultaneously.
8. Ability to work within data warehousing and student information systems (Ellucian Datatel)
9. Ability to develop and administer surveys, and interpret survey research.
10. Excellent communication and problem solving skills, and the ability to work collaboratively within a tight knit community required.
11. Ability to build and maintain client relationships is required.
12. Commitment to accuracy and an eye for detail.
Experience & Education Requirements:
1. Bachelor’s degree with training in statistics, analytics, information technology, operations research, psychology, economics, or other quantitative social science/research related field. Graduate degree strongly preferred. Bachelor’s degree candidates with a strong work history in a research or analytics field may be considered.
2. Five years relevant experience in applied statistics, survey research, data management, data analysis and/or project management required.
3. Two years of experience working with a statistical package and/or database query and reporting tools (such as SQL, SPSS, SAS, STATA, or R).
4. Preferred two years of direct experience working with data visualization software systems. (OLLU currently utilizes Tableau).
5. Preferred two years of working with an enterprise resource planning (or similar) system. OLLU utilizes Ellucian Colleague.
6. Preferred experience in a supervisory capacity.
Minimum Starting Salary: Salary from $75,000 to $89,000, based on qualified candidate experience. Major medical and 403b retirement plan.
OLLU seeks to attract, develop, and retain the highest quality faculty, staff, and administrators.
The University is committed to diversity and strongly encourages applications from women and minorities.