Quality Assurance/Quality Impr
Open Date: 10/12/2017
Date Initial Screening Begins:
Minimum Education/Experience: Bachelor's Degree in Health Care Administration, Public Health, or science related program from an accredited institution Three years experience in data, trend analysis and benchmarking in a medical related field Working skill level in development of organizational policies and procedures Excellent computer and database skills Excellent interpersonal communication skills necessary to work with diverse groups Excellent written and verbal communication skills
Special Instructions to Applicant: Candidates should submit a cover letter, curriculum vitae/resume, and a list of three references, including contact information, online.
Job Duties: The Quality Assurance/Quality Improvement/Risk Manager Program Director, under the direction of the Associate Dean for Clinical Affairs, will be responsible for design and implementation of the Quality Assurance/Quality Improvement/Risk Management program to ensure that the highest quality, patient centered care is provided in a safe and compassionate environment. The Director will promote a culture of quality, safety and patient satisfaction throughout the organization with its providers, staff, students and residents. The Director collects, tracks, trends, distributes and communicates patient experience data and participates in education and training of staff on best practices and assists in ensuring mandatory healthcare and OSHA related training. Essential to the position's effectiveness, the Director will utilize and institutionalize nationally accepted best practices, establish clinical metrics, ensure data integrity, investigate and trend incidents and accidents, and develop action plans to reduce patient harm and improve quality. The Director assists in providing oversight for external quality reporting, peer review, risk management in safety, infection prevention, regulatory compliance, and ongoing survey readiness functions. The Director promotes and helps to deploy a non-punitive, non-retaliatory response to adverse and near miss events in support of an open, transparent, and just culture of quality and safety throughout the School of Dental Medicine.