Administrative Support Supervisor - Journey

Nov 14, 2017
Institution Type
Four-Year Institution

Open Date: 11/08/2017

Date Initial Screening Begins:

Minimum Education/Experience: Knowledge of all patient access services roles (front-desk, financial counseling, referral coordinator, etc) Knowledge of the Electronic Health Record (EHR), insurance verifications, scheduling application, and on-line verifications.

Special Instructions to Applicant: * Please ensure your full range of knowledge, skills, abilities, experience and education are listed on your application. Do not write 'see resume' on your application when completing the job duties section. * If you answer the questions at the end of the application, please ensure your application reflects the knowledge, skills, abilities and experiences to support your answers (see job duties section of previous employment). * Failure to answer the questions at the end of the application will not preclude your application from being considered but may result in your application not receiving full consideration of your knowledge, skills, and abilities.

Job Duties: The Department of Clinical Finance and Business Support Services, along with the Clinical Departments of OB/GYN and Internal Medicine are recruiting for a Patient Access Services Supervisor (PAS). The PAS is responsible for providing support and guidance to PAS positions assigned to the clinical area. This position is located in the Brody Outpatient Medical Center and will be the Supervisor of for a hybrid pool of centralized and decentralized financial counselors. This position will provide guidance to staff that administer financial screening of all new patients, self-pay patients, patients with self-pay balances, patients with delinquent accounts and patients with specific diagnosis which may qualify for federal or state funded programs. Additionally, this position will ensure that financial counseling needs are met within designated clinical departments. The occupant of this position should have an in-depth knowledge of the Electronic Health Record (EHR), insurance verifications, scheduling application, and on-line verifications. CLINICAL SUPPORT POSITION - NOT SUBJECT TO STATE HUMAN RESOURCES ACT. The ECU Brody School of Medicine is affiliated with Vidant Medical Center.  Vidant Medical Center is the flagship hospital for Vidant Health and serves as the teaching hospital for the Brody School of Medicine at East Carolina University.

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