Senior ServiceNow Developer

Nov 14, 2017
Institution Type
Four-Year Institution

Position Number: 00046826

Primary Function of Organization Unit: Client Solutions provides customer facing IT services and solutions for students, faculty, and staff of NC State University. Services provided include IT Service Management, ServiceNow application development, server and application maintenance and support via the Hosted Services team, development of secure computing environments, cloud computing architecture and design, and desktop support. Our ServiceNow development role is to support, in coordination with other campus consulting groups, the faculty, staff, and students of NC State University in their computing and technology endeavors by focusing on understanding their needs and developing solutions that work for the campus community.

Essential Job Duties: The NCSU ServiceNow Developer is a part of a rapid application development team, building enterprise applications using the Platform as a Service (PaaS) delivery model. The Developer applies practical knowledge of development and engineering to conceive, design, develop, test, and implement software fixes, enhancements, components, and/or new software applications of moderate complexity that may or may not integrate with external systems. The Developer focuses on coding at the component level and works under minimal supervision. The developer is responsible for managing development projects and reporting status of those projects to management. The Developer works in a team atmosphere with absolute transparency.

Minimum Education/Experience: Bachelor's degree with nine credit hours in programming and three years of experience in Business Applications Consulting or Development; or equivalent combination of training and experience. All degrees must be received from appropriately accredited institutions.

Department Required Skills: Must be able to work in a team atmosphere with absolute transparency. Ability to stay on schedule and produce results in a timely manner. Excellent verbal, interpersonal and written communication skills. Strong analytical, problem-solving and decision making capabilities.

Preferred Experience, Skills, Training/Education: At least two years of professional experience developing custom applications and internal development on the ServiceNow platform is strongly preferred. Experience integrating ServiceNow with external systems through SOAP or REST web services. Experience with the ServiceNow Studio IDE Experience using the Workflow Editor to configure workflows. Experience with HTML5, JAVA, JavaScript, jQuery, CSS, Angular.js, Rest API, Jelly. ServiceNow Certified Application Developer or Certified Implementation Specialist. At least two years implementing ServiceNow solutions or at least three years of development experience in an ITSM (IT Service Management) application.

Necessary Licenses and Certifications: ServiceNow Certified Application Developer or Certified Implementation Specialist preferred. ITIL Foundation Certification preferred.

AA/EOE: NC State University is an equal opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, gender identity, age, sexual orientation, genetic information, status as an individual with a disability, or status as a protected veteran.

Individuals with disabilities requiring disability-related accommodations in the application and interview process, please call 919-515-3148. Final candidates are subject to criminal & sex offender background checks. Some vacancies also require credit or motor vehicle checks. If highest degree is from an institution outside of the U.S., final candidates are required to have their degree verified at "":http// Degree must be obtained prior to start date.

NC State University participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States.

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