INSTRUCTIONAL LAB TECHNICIAN-MICROCOMPUTER (2 POSITIONS)

Location
Chula Vista
Posted
Nov 08, 2017
Institution Type
Community College

INSTRUCTIONAL LAB TECHNICIAN-MICROCOMPUTER (2 POSITIONS)
Southwestern College
		

POSITION 1:	12 MONTH, 40 HOURS PER WEEK
WORK LOCATION: 900 OTAY LAKES ROAD, CHULA VISTA

POSITION 2: 12 MONTHS, 18 HOURS PER WEEK
WORK LOCATION: 880 NATIONAL CITY BLVD, NATIONAL CITY, CA 91950
	
RESPONSIBILITIES: Under direction of an assigned Dean or other assigned management staff, plan, organize, coordinate and oversee daily computer and technology operations and functions in assigned area, provide technical support to staff and students within assigned area relative to academic information technology; provide assistance in the use of Windows and Macintosh computers, instructional technology, adaptive technology and multimedia hardware and software; develop and maintain working knowledge of new systems and applications as new technology is implemented; assist the facilities department as needed with designing, planning refurbishment, remodeling and placement of network drops in smart classrooms and computer labs; provide phone assistance and functionality training for clients as needed. Incumbents must have demonstrated ability to perform the full scope of duties assigned to this classification. Incumbents are assigned to a school within the institution and have responsibility for complex systems and diverse applications. Positions in this classification participate in planning network drop placement and configuration; perform upgrades to the operating systems and applications; maintain the school's applications, and computer hardware; and must have the knowledge and skills to be able to independently troubleshoot and resolve most problems and perform duties that may require coordination and collaboration with each other as well as with Computer Systems and Services and satellite campuses.

KNOWLEDGE AND ABILITIES: MUST HAVE KNOWLEDGE OF: Principles and practices of computer science, cabled and wireless networking, and information technology; principles and practices used in the programming and installation of computers, cabled and wireless networks, instructional technology, adaptive technology and multimedia; operational characteristics of Windows and Macintosh computers, peripherals, and components; operational characteristics of various operating systems; instructional technology and multimedia systems including hardware, software, and peripherals; network systems including TCP-IP, wireless networks, network cabling, hardware, software, and peripherals; telephone, video conferencing, audio, video, and multimedia systems including hardware, software, and peripherals; principles and practices of administration, supervision and training; office procedures, methods, and equipment including computers and applicable software applications such as word processing, spreadsheets and databases; principles and practices of record keeping; oral and written communications skills; methods and techniques of proper phone etiquette; interpersonal skills using tact, patience and courtesy; English usage, grammar, spelling, punctuation, and vocabulary; health and safety regulations. MUST HAVE ABILITY TO: Plan, organize and oversee computer operations in assigned area; install, operate, and maintain computers, cabled and wireless networks, instructional technology, and multimedia technology including but not limited to Windows and Macintosh computers, video conferencing systems, smart classroom systems, and peripheral equipment; provide adaptive technology assistance to students and staff; perform minor maintenance, repair, and upgrades as needed; critique and recommend computer, network, instructional technology, and multimedia hardware and software; adapt to changing technologies and learn functionalities of new equipment and operating systems; analyze situations accurately and adopt an effective course of action; compile and maintain accurate and complete records and files and prepare reports; operate and use modern office equipment; work independently with little or no supervision; plan, organize and coordinate work to meet schedules and deadlines; work with and exhibit sensitivity to and understanding of the diverse racial, ethnic, disabled, sexual orientation, and cultural populations of community college students; effectively handle sensitive situations involving dissatisfied individuals; communicate clearly and concisely, both orally and in writing; establish and maintain effective working relationships with those contacted in the course of work.

ASSIGNMENTS WILL INCLUDE: Driving a vehicle to conduct work.

EDUCATION AND EXPERIENCE: Any combination equivalent to: A Bachelor's degree from an accredited college or university with major course work in computer science, information technology or a related field and one year in a lead or supervisory capacity; OR at least two years of college level course work in computer science, information technology or related field and two years of increasingly responsible work experience as a computer, network or information technology support technician.

License or Certificate: Industry certifications in A+, N+, and MCSE are desirable.

DESIRED QUALIFICATIONS: Two (2) years of increasingly responsible work experience with Mac X OS, Windows 7 OS or higher, networking, hardware and software in an IT related field; two (2) years of experience in industry areas of Recording Arts & Technology and Telemedia (Cinema Arts); experience with Adobe Creative Cloud Suites.

SALARY & BENEFITS:
Position 1: Range 32, Steps 1-6, $5,127.00-$6,240.00.
Position 2: Range 32, Steps 1-6, $2,307.15-$2,808.00.
Initial placement for external applicants is Step 1. An excellent benefits package which includes medical, vision, dental, retirement, vacation, generous sick leave package, and life insurance is available for the employee and eligible dependents.

WORKING DAYS & HOURS:
Position 1: Monday-Friday: 7:00 a.m.-4:00 p.m. (Approximately)
Position 2: Monday-Friday: 5:00 p.m.-8:00 p.m. (Approximately)
Work schedule may be adjusted to meet the needs of the department.

STARTING DATE: As soon as the successful candidate is identified and following the subsequent governing board approval.

APPLICATION DEADLINE:
All application materials must be received on-line at https://jobs.swccd.edu/postings/2435. Position is open until filled. Applications received by the first screening deadline of 11:59 p.m. on Friday, November 17, 2017 are guaranteed to be reviewed by the selection committee. Any application received after the deadline is not guaranteed a review.

FAXED MATERIALS ARE NOT ACCEPTED.

APPLICATION PROCEDURES: Submit the following application materials on-line:

	(1)	Letter of application (cover letter)
	(2)	SWC on-line application
	(3)	Resume
	(4)	Supplemental questionnaire
	(5)	Unofficial copies of college transcripts showing date degree conferred

It is the sole responsibility of the applicant to ensure that all application materials are received by the deadline date. A separate, complete application packet is required for each position for which you are applying for.

All materials included in your application packet become District property,
will not be returned, will not be copied, and will be considered for this opening only.

We reserve the right to re-open, re-advertise, delay or cancel filling this position.

INTERVIEW TRAVEL COSTS MUST BE BORNE BY THE APPLICANT.

As an Equal Opportunity Employer and in compliance with the American with Disabilities Act,
Southwestern Community College District will make reasonable accommodations for individuals with disabilities.

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