Bus & Tech Analyst

Position Number: 00061414

Primary Function of Organization Unit: Founded in 1966, the Center for Urban Affairs and Community Services (CUACS) extends the educational research capabilities of NC State University to governmental and community agencies. The Center operates under a mandate to provide research and technical assistance to state and local government as well as to the faculty and staff of NC State. As part of the Center's work with state government, a new program Technical Outreach to Public Schools (TOPS) was established to support functions critical to public education K-12. NC State will collaborate in areas of mutual interest with the North Carolina Department of Public Instruction (NCDPI) to support public schools on educational areas of high priority. Specifically, NC State will work with NCDPI in applying research and development skills to major educational and technological issues and by providing product and quality control support to the measurement of educational performance in the state's 115 local school systems. TOPS will: 1) provide research, technical, and training assistance in carrying out assessments on a statewide basis; 2) develop tests and provide support for technological improvements for data-driven decision-making; 3) conduct needs assessment and research studies in priority areas of mutual interest. These work activities are highly sensitive and confidential and are technically complex.

Essential Job Duties: Provide leadership and management of systems deployed and being developed, application testing, debugging, maintenance, and support of extended large scale load balanced web applications. Work includes web app and database server management, systems analysis, systems design, process automation, application management, testing, assistance as necessary with expert technical operation support (help desk), and training to program staff and clients. Produce detailed documentation on system designs and operations. Additionally, programming, scripting, and database administration work is required. This position manages database administrators, networking technologies, web hosting administrators, other systems administrators, programmers/developers, and technical support work groups.

Minimum Education/Experience:

Department Required Skills: Must have advanced knowledge and skill as a technical support manager running load balanced server collections. Must have knowledge and ability to quickly and effectively create and modify web servers running IIS, Tomcat, and Apache and the hosted web based applications that utilize JavaScript and database systems (MySQL, MS SQL, others). The ability to modify and optimize database systems, schema, tables, and queries is required. Thorough knowledge of desktop workstation computers, web browser software, mobile devices, networking, servers, data management and programming techniques as well as knowledge of the capabilities and limitations of computer systems and peripherals required. Must be able to install and maintain a wide variety of hardware, software, and operating systems including Linux, Windows, OS X, iOS, Android, and et cetera.

Preferred Experience, Skills, Training/Education: Graduation from a four-year college or university with degree in Information Systems Management or related curriculum is preferred. Prefer a minimum of one year experience in use and administration of web hosting systems and experience with programming with database integrations. Ability to lead a knowledgeable work group, plan, organize and schedule work for tight deadlines. Must be able communicate effectively orally and in writing including producing reports.

Necessary Licenses and Certifications: n/a

AA/EOE: NC State University is an equal opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, gender identity, age, sexual orientation, genetic information, status as an individual with a disability, or status as a protected veteran.

Individuals with disabilities requiring disability-related accommodations in the application and interview process, please call 919-515-3148. Final candidates are subject to criminal & sex offender background checks. Some vacancies also require credit or motor vehicle checks. If highest degree is from an institution outside of the U.S., final candidates are required to have their degree verified at "www.wes.org":http//wes.org. Degree must be obtained prior to start date.

NC State University participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States.

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