First Year Writing Coordinator

Oct 25, 2017
Institution Type
Four-Year Institution

Position Number: 00043072

Primary Function of Organization Unit: The First Year Writing Program is housed in the English Department at NC State. As part of the General Education Program (GEP) in Writing and Speaking, most NC State students will take either one (ENG 101 or 105) or two (ENG 100 and ENG 101) writing courses in their first year, depending on the outcome of their self-assessment. Although only ENG 101 fulfills the university's graduation requirement in first-year writing (ENG 105 for transfer students with appropriate transfer credits), ENG 100 is offered for students whose self-assessment results suggest they would benefit from additional preparation and experience with college-level writing before enrolling in ENG 101. The largest department in the College of Humanities and Social Sciences, English offers a range of undergraduate majors and concentrations, minors, and graduate programs. Most students first become acquainted with the department in First-Year Writing courses, where they find focused, small-class instruction in composition and critical thinking.

Essential Job Duties: Provides administrative support for the Director, Associate Director, and Assistant Directors of the First-Year Writing Program. Provides administrative support for the Scheduling Officer. For the First-Year Writing Program, serves as the first point of contact and the primary information source for 30 faculty and 40-50 teaching assistants working in the First-Year Writing Program. Utilizes good judgment as first line of communication with regard to student and parent inquiries and concerns. Handles unexpected and/or emergency situations that may occur in the classroom and contacts the appropriate person or department for assistance. Provides information for new and continuing faculty on program policies, procedures, and resources; maintains public program website and online faculty handbook, initiating updates as needed; manages program list-servs and all program-wide communication. Coordinates textbook orders for faculty and teaching assistants; serves as liaison with bookstore and with textbook publishers. Handles inquiries from students, faculty, staff and advisors about First-Year writing placement; refers questions as needed to program directors. Assists students with drop/add. Makes recommendations to students regarding alternate course placement (moving from hybrid to non-hybrid, BYOT to non-BYOT) after discussing students' concerns and needs to find appropriate placement. Keeps and maintains minutes for all administrative meetings in the FYWP and supports personnel reviews for NTT faculty Tracks program statistics for placement of incoming freshmen, pass rates, and program assessment figures in Excel and formats reports extracted from raw data (results from surveys, rubrics, etc). Drafts email to faculty explaining procedures and announcing deadlines, e.g., explaining when and how to order books, request desk copies, access class rolls, submit academic progress reports, submit grades, process grade changes. Prepares publicity materials and handouts for faculty and TA workshops; prepares workshop evaluation instruments. Prepares Course Action Forms and supplementary materials as needed. Assists with coordination of several large events each year including faculty meetings with 60+ attendees and social events for the entire program. Autonomously coordinate logistics for event planning and execution; works with caterers, vendors, speakers, faculty, staff, teaching assistants and meeting attendees. Maintains a calendar for these programs and sends out notices in advance of academic deadlines, program meetings, workshops, etc. Responsible for maintaining records of all current program policies. Maintains program files and statistics for approximately 200 sections of First-Year Writing each year (~4,500 students). Maintains databases in support of placement processes. Gathers data as needed for program assessment, program development, and grant proposals. Processes all IB exemptions and forwards to Registrations & Records for student degree audit updates. Maintains program files, supports program development and writing of grant proposals, supports TA training/mentoring program and workshops and other faculty development activities. Supports development of course action materials, and new student orientation as needed. The Writing Programs Coordinator, solicits and maintains file of current syllabi for ENG 100, ENG 101, and ENG 105 each semester. Files Graduate Teaching Assistant portfolios, workshop handouts, NTT faculty observation memos and procedures, NTT annual review memos and procedures, Outstanding TA Award nominations, program policies and announcements. Assists Scheduling Officer by processing changes to student schedules and reviewing the final draft schedule each semester for errors before it goes to Registration and Records. Utilizes Microsoft Word, Excel, PowerPoint; Adobe Acrobat; Moodle; Google email/apps and NC State's Student Information System (SIS) for access to information on student transcripts, academic test summaries, admissions data for placement purposes, class schedules, class rolls, course registration and uses Ad-Astra for room scheduling. Follows NCSU and Departmental policies and procedures on file maintenance as outlined in the NCSU Archive Policy.

Minimum Education/Experience:

Department Required Skills: Excellent written and verbal communication skills. Advanced knowledge of MicroSoft Word and Excel. Familiarity with office machines to include copy machines, printers, fax machines and scanners.

Preferred Experience, Skills, Training/Education: Bachelor's degree preferred. Knowledge of Adobe Dreamweaver, Moodle, NC State University Student Information System and Ad-Astra scheduling software.

Necessary Licenses and Certifications: n/a

AA/EOE: NC State University is an equal opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, gender identity, age, sexual orientation, genetic information, status as an individual with a disability, or status as a protected veteran.

Individuals with disabilities requiring disability-related accommodations in the application and interview process, please call 919-515-3148. Final candidates are subject to criminal & sex offender background checks. Some vacancies also require credit or motor vehicle checks. If highest degree is from an institution outside of the U.S., final candidates are required to have their degree verified at "":http// Degree must be obtained prior to start date.

NC State University participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States.

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