Department Name Library
Campus or Location Metropolitan Campus
Vacancy Number PT264-17
Reports To Asst Dean, Learning Commons
Recruitment Type External/Internal
Job Category Support Staff
Position Type Part-Time
Union Position Union
Number of Openings 1
Job Description Summary
Provides general clerical and administrative support.
DUTIES AND RESPONSIBILITIES
Duties and responsibilities include, but are not limited to:
Demonstrates initiative in maximizing efficiency of unit operations and ability to prioritize workflow.
Responds to inquiries on behalf of the unit utilizing customer-focused interpersonal skills, and assists as required.
Screens incoming calls and correspondence and responds independently when possible.
Prepares memorandums outlining and explaining operating procedures, monitors compliance, assists with problem resolution as necessary.
Processes travel arrangements for staff in the unit, including travel vouchers, check requests and related documents. Also monitors in-county travel and ensures appropriate allocation of funds.
Prepares general correspondence of all kinds and may be required to prepare documents and basic spreadsheets as needed using current technology employed by the college.
May be required to prepare/maintain/distribute general purpose logs and other records in support of unit operations.
Develops detailed knowledge of unit operations and procedures and maintains appropriate confidentiality of information and unit affairs. Performs other related duties as assigned.
Anticipates and meets all customer needs accurately, professionally, and with a commitment to customer satisfaction.
Performs other related duties as assigned.
High school diploma or general education diploma (GED)
Minimum of one year of related secretarial/clerical experience and/or training
Ability to exercise good judgment and discretion in the performance of regular work
Keyboarding, and basic grammar and math skills
Standard level skills in word processing (MS Word) and spreadsheet applications (MS Excel)
Excellent verbal, written and interpersonal communication skills
Excellent customer service skills and proven ability to develop and sustain productive customer relationships
Must have sensitivity to respond appropriately to the needs of a diverse population
Between the hours of 8:00am-5:00pm, Monday-Friday.
Target Hiring Rate/Salary Minimum of $14.37 per hour
This is a Part-time 1199/ SEIU Bargaining Unit position, Grade 04.
Posting Open Date 04/07/2017
Repost Date 10/19/2017
Open Until Filled Yes
Special Instructions to Applicants
During the application process, you may be required to attach a cover letter and/or resume. It is recommended that you have these documents ready to be attached electronically to the online application. This system accepts only MS Word or PDF attachments.
Affirmative Action Statement
Cuyahoga Community College is committed to attaining excellence through the recruitment and retention of a qualified and diverse workforce. Cuyahoga Community College is an equal employment/educational opportunity institution
Required fields are indicated with an asterisk (*).
- * How did you learn of this position?
- The Cleveland Plain Dealer
- Tri-C web site
- Tri-C employee referral
- City News
- Search Firm/Agency
- Other publication
- Other web site
- Career Fair
- * Do you hold a high school diploma or GED?
- * Do you possess a minimum of one year of related secretarial/clerical experience and/or training?
- Cover Letter
- Resume/Curriculum Vitae